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Wawa
Team Supervisor (Evenings & Overnights)
Career Insights for Retail Store Shift Supervisor
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Scorecard
Based on Pennsylvania data
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What they do
A Retail Store Shift Supervisor supervises staff at a retail store during a particular work shift. Works at an independent retail business or a store that is part of a large retail chain. Monitors store operations and conditions. Assists as needed with sales and customers and with stocking store merchandise. May be responsible for counting and depositing cash from store registers.
$39,418 / year median in Pennsylvania
-23% projected decline
Job Description
As a Team Supervisor (TS) , you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you're the senior leader on site and running shift, you'll drive execution and make key decisions to keep everything running seamlessly.
What You'll Do:
- Handle customer inquiries, gather feedback, and support positive customer interactions.
- Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
- Provide direction, feedback, and recognition to Associates, driving productivity and performance.
- Enforce safety, security, and store policies, including crisis management protocols.
- Manage inventory, stock levels, vendor check-ins, and cash handling procedures.
Benefits :
- We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.
- Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
Qualifications:
- High School Diploma or GED equivalent
- Must be 18+ years old with reliable transportation
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Supervisory experience in retail, food service, or fuel industries is a plus
- Ability to communicate effectively, solve problems, and build relationships Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.
Job Type:
Full-time Pay:
$20.00 - $22.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insuranceExperience:
Food service management: 1 year (Preferred)Management:
1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Required) Overnight Shift (Required)Work Location:
In personBenefits
- Paid Time Off (PTO)
- Financial Aid/Assistance
- Professional Development
- 401(k) Plans