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Wawa

Team Supervisor (Evenings & Overnights)

Career Insights for Retail Store Shift Supervisor

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Based on Pennsylvania data

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What they do

A Retail Store Shift Supervisor supervises staff at a retail store during a particular work shift. Works at an independent retail business or a store that is part of a large retail chain. Monitors store operations and conditions. Assists as needed with sales and customers and with stocking store merchandise. May be responsible for counting and depositing cash from store registers.

$39,418 / year median in Pennsylvania

-23% projected decline

Explore Career

Job Description

As a Team Supervisor (TS) , you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you're the senior leader on site and running shift, you'll drive execution and make key decisions to keep everything running seamlessly.
What You'll Do:
  • Handle customer inquiries, gather feedback, and support positive customer interactions.
  • Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
  • Provide direction, feedback, and recognition to Associates, driving productivity and performance.
  • Enforce safety, security, and store policies, including crisis management protocols.
  • Manage inventory, stock levels, vendor check-ins, and cash handling procedures.
Benefits :
  • We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally.
At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs. o Eligibility for Wawa Benefits is defined under the terms of the plan(s)
  • Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
You will receive a $2.00 shift differential from 12am to 6am.
Qualifications:
  • High School Diploma or GED equivalent
  • Must be 18+ years old with reliable transportation
  • Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
  • Supervisory experience in retail, food service, or fuel industries is a plus
  • Ability to communicate effectively, solve problems, and build relationships Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law.
If you require an accommodation, please contact our Associate Service Center. Wawa is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.
Job Type:
Full-time Pay:
$20.00 - $22.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Parental leave Retirement plan Tuition reimbursement Vision insurance
Experience:
Food service management: 1 year (Preferred)
Management:
1 year (Required) Shift availability: Day Shift (Preferred) Night Shift (Required) Overnight Shift (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans