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Goodwill of WNY

Retail Key Holder

Career Insights for Key Holder

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What they do

A Key Holder manages the opening and closing of a retail store, either an independent business or a store that is part of a large retail chain. Manages store alarm and surveillance systems, supervises store operations when store management is not on duty, and supervises store cleaning staff. Reviews and monitors merchandise sales, inventory and prices, and assists sales and cashier staff.

$38,056 / year median in New York

+7% projected growth

Explore Career

Job Description

Now Hiring:
3rd Key Holder / Cashier - New Olean Store Opening Soon! Step into a role that combines hands-on customer service with leadership responsibility! As we prepare to open our brand-new Goodwill store in Olean , we're looking for a Cashier who can also serve as a Key Holder - supporting daily operations while helping lead the team when needed. This is an ideal opportunity for someone ready to grow from a front-line role into retail leadership. What You'll Do Provide excellent customer service as a primary cashier, creating a positive checkout experience Operate the register and ensure accurate cash handling and POS transactions Perform opening and closing procedures, including securing the store Serve as Manager on Duty when needed, providing support and direction to team members Train and assist Store Associates to maintain strong performance Support sales floor, donation door, and merchandising activities Assist with donation processing, including sorting, pricing, and meeting production goals, as needed Who You Are A customer-focused team member with strong retail experience A confident communicator who can step into a leadership role when needed Reliable, flexible, and leads by example Lives our values: Own It
  • Dare to Excel
  • Be Bold
  • Be Extraordinary
  • Win Together What You Bring 1+ year of retail experience; keyholder or leadership experience highly preferred Strong cashiering and customer service skills Ability to lift up to 50 lbs and work on your feet for extended periods Flexible schedule, including evenings and weekends Grow Your Career at Goodwill We develop leaders from within.
This hybrid role gives you the opportunity to: Build leadership skills while maintaining strong front-line experience Career advancement opportunities - Assistant Manager and Store Manager Development and training programs A supportive team environment focused on growth, learning and impact Compensation $17.00-$18.00/hour , based on experience Ongoing review of pay and benefits to remain competitive Full time employees may be eligible for bonus opportunities Launch Your Leadership Career in Olean Be part of building a new team, supporting your community, and taking the next step in your retail career. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.