LiLi

+ KoKo Boutique

+ Bubbles is looking for an experienced retail manager to oversee the daily operations of our store. In this role, you will be the one to ensure smooth running of operations to maximize sales and minimize costs. The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing etc. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity to help strengthen our customer relationships and convert new patrons into repeat shoppers. The ideal candidate for this role will have a knack for engaging customers and resolving their concerns. The retail sales associate should be passionate about people and eager to develop new customer-service skills. The goal is to manage our store in ways that boost revenues and develop the business. Objectives of this role Organize all store operations and allocate responsibilities to personnel Supervise and guide staff towards maximum performance Plan and oversee in-store promotional events or displays Deliver exceptional service to shoppers that results in repeat visits and long-term brand loyalty Collaborate with coworkers to achieve store sales goals through suggestive selling and special promotions Inform patrons about product features and benefits, offering opinions and recommendations when appropriate Maintain a tidy shopping environment and welcoming atmosphere Represent the company with professionalism and enthusiasm Treat all customers with respect and courtesy Responsibilities Greet customers as they enter the store Answer customer questions and assist with requests Execute purchases and returns at the cash register while checking for accuracy Process inventory and monitor stock levels and coordinate with buyer to maintain proper inventory Restock and organize merchandise on the sales floor Resolve customer complaints and issues in a timely and professional manner to maintain the store's reputation Inspect the areas in the store and resolve any issues that might arise Run social media accounts Analyze sales and revenue reports and make forecasts Fulfill online orders Create schedule Open and Close store Lead coordination of or assist with special and private events Required skills and qualifications Friendly, professional demeanor Proven experience as retail manager or other managerial position Knowledge of retail management best practices Outstanding communication and interpersonal abilities Excellent organizing and leadership skills Analytical mind and familiarity with data analysis principles Proven experience with managing social media posts and messages Familiarity of retail management software and POS systems Ability to lift up to 50 pounds and stand for extended periods Preferred skills and qualifications Flexibility to work nights and weekends Ability and willingness to serve alcohol to customers Familiarity with managing social media posts and messages Knowledge of a second language is a plus BSc/BA in business administration, sales or relevant field is a plus