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Site Operations Manager
Career Insights for Department Manager
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Scorecard
Based on South Dakota data
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What they do
A Department Manager manages a department in a large retail store. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
$46,967 / year median in South Dakota
-4% projected decline
Job Description
The Site Operations Manager is responsible for the entire operation of their respective TrueNorth Steel site. This includes establishing a positive environment that drives excellence through establishing teamwork across all departments within their site and TrueNorth Steel. Embrace and demonstrate the qualities of the TrueNorth Steel Game Changer definition. Will support and strive for safety in all areas of the site. This includes resolving safety problems that arise and completing the required paperwork to close the actions items. Develop and monitor the annual site budget through actively participating in financial reviews. This includes all site expenses, headcount projections, and capital improvements. Actively drive our game changer culture through the site by exhibiting all our game changer attributes which will build a cohesive, high-performance team. Active participant of product knowledge and process, and standardization across your sites product line(s). Identify, develop, and mentor key site leadership individuals. This includes developing succession plans for functional areas of your site. Participate in building a strong culture to positively impact site yearly retention goals. Apply root cause analysis and actively participate in the closing of site Corrective Actions (CA's) and Non-Conformances (NC's) to ensure our internal and external customers receive the highest quality product. Achieve a high level of production schedule attainment to ensure customer commit dates are met. Track site product lines KPI's weekly, monthly, and quarterly with help from Product Line Manager and establish your plan to meet, improve or attain the goals. Create a level of high personal responsibility and accountability at your site. Participate during all project and/or job completion estimate to actual discussions to improve performance in the future. Work effectively with all departments to include project management, sales, inventory control, finance, and logistics to achieve a team approach to identifying and solving issues. Work closely with the Finance Dept to develop consistent cost-cutting measures that translate to increased profit. Host all site readiness meetings to ensure preparedness for all upcoming work at your site. Develop, with the help of Director of Fab & Mfg., a site capital replacement schedule and give guidance on new equipment required to improve throughput. Direct reporting responsibilities for site personnel include Shop Supervisor(s), Safety Coordinator/Contact, Planner/Scheduler, Maintenance, and other personnel as assigned. Indirect reports include Quality Control Supervisor, Inventory Control Manager, and Human Resource Business Partner, if applicable. Participate actively in the daily, weekly, and monthly reconciliation of data collection for timecards, factory track reports, cycle counts, weekly safety inspections and preventative maintenance records. Support TrueNorth Steel corporate policies and procedures by effectively communicating and enforcing policies and procedures to reduce potential risks to the company. Actively participate with site Quality Control Supervisor to ensure facility's QMS processes and procedures are implemented and followed by all assigned personnel. Prompt and dependable attendance. Other duties as assigned. Strong leadership skills - must have experience in managing people in a leadership role. Must have the ability to develop leadership at all levels of areas of responsibility. Must have a strong internal customer service focus which develops a culture of teamwork with sales, production, quality, safety and finance. Ability to effectively develop, communicate and implement process improvements. Must be an outstanding team leader and will be held accountable for the quality of the product. Ability to effectively communicate, coordinate and resolve conflict. Must have general computer experience along with experience using spreadsheet and word processing programs. Ability to motivate others to perform their jobs effectively and to be responsible for making decisions. Ability to accept responsibility and account for his/her actions in their areas of responsibility. Ability to communicate effectively with management using the spoken word. Ability to delegate, when necessary, authority and/or task responsibility to appropriate people. Ability to utilize the available time to organize and complete work within given deadlines. Bachelor's Degree and/or equivalent experience in a related field with extensive experience in manufacturing environment required. Minimum 5 years managing entire operations and production facilities. APIC, ERP and/or Lean Manufacturing experience is a plus. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.