KARM Stores is seeking a PT Retail Shift Lead for our Bearden location. In this role, you'll guide daily store operations, support staff and volunteers, and ensure excellent customer service in a fast-paced thrift environment. Responsibilities include supervising shifts, operating the POS, cash handling, merchandising, and maintaining a clean, safe, and welcoming store. You'll help train team members, model Christ-centered values, and support KARM's ministry to people experiencing homelessness through effective, mission-driven retail operations. Responsibilities Lead and supervise staff and volunteers during assigned shifts Provide excellent customer service and resolve issues at the sales floor and register Operate POS system and ensure accurate cash handling and deposits Support merchandising, stocking, and organizing sales floor and donations Maintain store cleanliness, safety, and ministry-focused atmosphere Assist with opening and closing procedures, key holder duties, and shift reports Train and support new team members in policies, procedures, and customer care Model Christ-centered values, compassion, and integrity in daily interactions Required Skills Cash handling Point-of-sale (POS) operation Retail merchandising Inventory management Loss prevention Customer service Shift leadership Schedule coordination Store opening/closing procedures Safety and cleanliness standards