Ensure accuracy, safety, quality, and regulatory standards are met daily by guiding and directing associates on proper processes, procedures, and performance. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. Minimum High School Diploma or GED Demonstrated ability to maintain confidentiality and protect sensitive information Must be at least 18 years of age Desired - Any related experience- Ensure execution of department standards by leading by example and delegating as necessary Encourage, monitor and assist new techs through the technician training program Train and mentor new hire technician day-to-day training and support for pharmacy associates Maintain a current national and/or state registration, certification, or license depending on state requirements Identify training opportunities and coordinate on-the-job training/cross training with supervisors Support the development, implementation, maintenance, and ongoing improvement the department Participate actively in team meetings, responsible for relaying any shift issues and concerns to management, participate in issue resolution, and communicate information from management back to the team Assist shift supervisor in developing and complying with standard operating procedures (SOPs) and assuring compliance by associates Complete all technician tasks on the production floor as needed Guide associates and ensure established procedures, policies, and practices are followed Act as subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate Collaborate with shift supervisors to determine daily tasks to be completed and direct associates accordingly Must be able to perform the essential job functions of this position with or without reasonable accommodation