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KARM Stores

Processing Shift Lead. Job in Knoxville Gr8Jobs

Career Insights for Retail Operations Supervisor

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What they do

A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.

$49,442 / year median in Tennessee

+12% projected growth

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Job Description

KARM Stores seeks a full-time Processing Shift Lead to guide daily backroom operations in a fast-paced thrift retail environment. This role oversees processing of donated goods, including sorting, pricing, quality control, and staging for sales floor distribution. The Shift Lead trains and supports team members and volunteers, promoting a Christ-centered, mission-driven culture. Responsibilities include monitoring productivity, maintaining safety and cleanliness standards, ensuring accurate tagging, and coordinating with store leadership to meet production goals that support KARM's ministry to individuals experiencing homelessness. Responsibilities Lead daily processing shift for donated goods in backroom area Oversee sorting, quality inspection, and pricing of merchandise Ensure timely movement of processed goods to the sales floor Train, coach, and support team members and volunteers Monitor productivity and help meet daily and weekly production goals Maintain a clean, safe, and organized processing environment Ensure accuracy of tagging, labeling, and categorization of items Collaborate with store leadership on workflow and staffing needs Model Christ-centered, mission-driven values in daily operations Follow company policies, safety guidelines, and loss prevention standards Required Skills Retail operations Inventory processing Merchandise pricing Quality control Team leadership Time management Basic computer skills Safety and OSHA awareness Customer service fundamentals Communication