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Kroger Family of Companies

APPAREL/LEAD CLERK

Entry-Level JobVerifiedNo experience needed

Career Insights for Floor Supervisor

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What they do

A Floor Supervisor supervises sales staff on the floor of a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises operations on a sales floor and assists with resolving customer complaints. .

$42,333 / year median in Texas

-7% projected decline

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Job Description

Responsible for ordering, stocking merchandise and maintaining the assigned section of the apparel department, and maintaining fixtures, displays, and signing. This position is also responsible for the training, coaching and directing all associates that work within their specific area of the Home sections. Perform production and customer service functions; maximize store sales and profits safely and ethically in accordance with company policies and procedures.
RESPONSIBILITIES
  • Demonstrates, recognizes and ensures compliance with Customer service actions.
Ensures compliance with the following:
oStock displays with new or back-stock merchandise. oDivisional signing, recovery and merchandising standards oTicketing standards oCorporate policies oPlanograms and composites oShrink control guidelines
  • Coordinates and organizes merchandising of the section.
  • Ensures on-hand integrity, RMS updates as needed.
  • Builds and maintains vendor relationships.
  • Receives and processes freight.
  • Performs inventory control functions as required. Ensures ads and promotions are set to standard.
  • Processes salvage.
  • Prepares for physical inventory as directed. Processes returns/exchanges.
  • Conducts stock counts.
  • Builds ends and displays.
  • Maintains an awareness of current market trends.
  • Reacts with urgency to changing sales opportunities.
  • Processes product deletions.
  • Ensures accuracy and follows up on price changes.
  • Engages with Customers and sells products to customers.
  • Sells products to Customers; teaches/demonstrates selling skills.
  • Participates in mandatory training programs.
  • Performs cashier functions, when required.
  • Processes mail. Maintains an awareness of overstock/understock conditions to ensure ordering system integrity.
  • Responds to verbal Customer comments/complaints.
  • Assists in the inventory process.
  • Writes Intersection Transfers.
  • Manages P & L responsibilities, seasonal sets.
  • Processes mismates.
  • Perform any and all duties as assigned.
QUALIFICATIONS
Minimum
  • Must be 18 years of age or older.
  • Willing to be flexible and work mornings, afternoons, evenings, and nights as the work demands.
  • Willing and available to work weekends and holidays as needed.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Effective written and oral communication skills.
  • Demonstrated ability to make intelligent decisions quickly.
  • Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
  • Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise.
  • Qualified and able to operate power machinery and work with various job tools, (Pallet jack, Forklift, compactors, box cutters, label guns, etc.) Desired
  • R>Desired
Rfontsize:
14px;>Familiarity with apparel sales terms and processes.
  • Past work record reflects dependability and integrity.

Benefits

  • Dental Insurance