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Scooter’s Coffee, LLC

: Store Manager

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What they do

A Retail Store Manager manages a retail store, either an independent business or a store that is part of a large retail chain. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$46,585 / year median in Texas

+9% projected growth

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Job Description

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core: sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team. Are you Amazing? We want YOU! Scooter's Coffee in Corinth is looking for an Amazing Store Manager to lead a team of baristas to be Amazing! With over 800 locations nationwide, Scooters Coffee is a fast-growing brand in the coffee industry. We strive on Amazing People, Amazing Drinks, Amazingly fast! We pride ourselves in creating a culture that is constantly adding value and developing the members of our teams. We are passionate about coffee and are looking for a strong leader with an Amazing personality to grow with our company. A qualified store manager would enjoy the following job perks: Competitive salary paid bi-weekly Performance bonus Paid time off Fun & productive work environment One FREE specialty drink on-shift. All you can drink FREE brewed coffee on-shift Ongoing Leadership training Opportunities for future regional management positions If you are Amazing, look no further and submit your application today!
ESSENTIAL DUTIES & RESPONSIBILITIES
Interview, hire, train, and develop staff to demonstrate all company standards in customer experience and operations Provide ongoing performance feedback and development for staff members, identifying individual motivation factors and providing clear, constructive feedback to reinforce/improve performance Implement a varied schedule to develop employees, meet business needs, and maximize sales potential across all hours of operation Develop and implement strategies to drive sales and increase customer loyalty. Contribute to store profitability by seeking opportunities to increase sales and by managing expenses Encourage and ensure full team participation in both setting store goals and developing action plans to accomplish goals Build and maintain positive relationships with customers, vendors, and suppliers. Ensure consistent and quality customer experience through proper staffing, execution of brand beverage recipes and techniques, and fostering the Scooter's "Amazing" customer service experience Maintain store appearance, cleanliness, visual merchandising standards, food safety standards, and equipment Manage inventory levels and order supplies as needed. Ensure all cash handling, point of sale system, safety, and operational procedures are performed in an accurate, consistent manner Maintain final accountability for store operations
QUALIFICATIONS
Excellent customer service skills, punctuality, and attention to detail Strong communication skills, both written and verbal Passion for working with and developing people Strong problem-solving, multi-tasking, and administrative Ability to anticipate and respond to customer needs Restaurant or coffee shop experience preferred Previous experience in leading a team preferred Texas Food Manager Certification (within 30 days) employer paid
PHYSICAL REQUIREMENTS
Constant standing/walking Occasional stooping, kneeling, or crawling Occasional pushing, pulling, lifting, or carrying up to 65 lbs Possible exposure to extreme heat and/or cold temperatures Occasional ascending or descending on ladders and ramps Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine Constantly receiving detailed information through oral communication Constant clarity of vision at near and/or far distances Constant cash handling requiring mental math You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.