Seasonal Store Manager

•Toy Shop | Ennis, TX RSM

•3.5 Fort Worth, TX Job Details Seasonal 14 hours ago Qualifications Retail customer service procedures Incident reporting compliance Customer communication Sales reporting Managing teams in a customer support role Managing retail teams Store closing procedures Staff scheduling Managing store merchandising operations Store opening procedures Mid-level Incident Escalation Shelf stocking Employee attendance management Supervising experience Hospitality industry experience Customer engagement Retail inventory assessment procedures Client services experience within retail industry Accident reporting POS systems Escalation handling Retail management Balancing end-of-day transactions Retail safety procedures Full Job Description Seasonal Store Manager

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Toy Shop About RSM& :

We're a 30-year-old experiential marketing agency that partners with major retailers to bring brands to life through memorable, real-world experiences. About the

Role:

We're looking for a dependable, hands-on Seasonal Store Manager to lead a temporary holiday Toy Shop. This is a short-term seasonal opportunity where you'll oversee daily store operations, support the seasonal team, and help ensure a welcoming, customer-ready experience throughout the program.

Primary Responsibilities:

Ensure staff reporting for daily opening and closing and confirm the store is customer-ready prior to opening Assign daily zones and breaks across register, "make-and-take" station, sales floor, product replenishment, and cleaning coverage; work alongside the team and flex into priority roles during peak periods as needed Coordinate approved back-stock product replenishment with store associates, ensuring restricted back-of-house areas are accessed only when authorized and accompanied Monitor inventory presentation, shelf conditions, pricing/signage, out-of-stocks, and high-demand items; escalate discrepancies through the approved reporting channel Oversee POS procedures, shift handoffs, transaction or return escalations, and end-of-day reconciliation as defined by the client Hold team accountable to service standards, appropriate customer engagement, activity procedures, safety, and overall expectations; manage attendance, punctuality, coverage, timekeeping, callouts, and performance issues with the staffing agency and the client through the approved reporting channel Ensure completion of required opening/closing checklists, daily photos, sales/traffic reporting, incident reports, and supply/inventory requests; resolve or escalate customer, security, safety, technology, and facility issues

Preferred Experience & Qualifications:

Experience in retail, specialty-store, hospitality, or high-volume customer service experience; prior supervisory experience strongly preferred Experience with POS systems, inventory replenishment, opening/closing, and daily reporting strongly preferred. Confident communicator who can work collaboratively with store associates, client representatives, and customers required Strong judgement, reliability, organization, and comfort resolving issues in a fast-paced Holiday retail environment required

Additional Details:

Employment Type:

Seasonal, Full-Time Program Dates:

November 4, 2026

•December 27, 2026

Schedule:

Approximately 40 hours per week

Store Hours of Operation:

Wednesday

•Sunday, 11:00AM

•7:00PM (Local Time)