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WP
Whole Pets Market
Retail Store Supervisor - Pet Supply
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Based on Texas data
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What they do
A Retail Store Supervisor supervises daily operations at a retail store. Hires and trains retail sales staff and creates staff work schedules. Assists customers and deals with customer complaints. Manages store inventory and supplies. May set store sales goals and strategies and manage store promotions.
$42,163 / year median in Texas
+17% projected growth
Job Description
We are a family owned pet food and supply store looking for a dedicated team member who will work side by side with our Store Manager to provide world class customer service. Catering to a wide variety of pet consumer needs, our stores strive to stock both affordable and cutting-edge pet products for dogs, cats, reptiles, fish, and birds. A working knowledge of pet food trends, brands, and manufacturers is strongly preferred, as is a background in retail management and/or the animal care industry. Responsibilities
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent service
- Maintain outstanding store conditions and visual merchandising standards
- Deal with issues that arise from staff and/or customers such as complaints and customers accidents in an inclusive and professional manner Skills
- Proven track record of serving in a retail position for more than two years
- Strong leader with exceptional customer and employee management skills
- Strong organizational skills with ability to complete work tasks in a prompt and timely order
- Preference given to candidates with previous experience in the pet industry