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Blue Yonder WMS Lead
Career Insights for Retail Operations Supervisor
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Scorecard
Based on Texas data
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What they do
A Retail Operations Supervisor manages daily operations and activities for a retail company, often across multiple stores. Supervises staff, oversee projects and daily work activities. May have responsibility for managing supplies and materials, budgets or customer relations; may serve as liaison to senior management.
$56,860 / year median in Texas
+9% projected growth
Job Description
HI
The following Requirement is open with our client
Title :
Blue Yonder WMS Lead Location :
Plano, TX (Onsite)
Duration :
6 Months Contract
Rate :
$ 84/Hr On C2C & $76/Hr On W2
Relevant Experience :
10+ 10+ years of WMS experience, including hands-on Blue Yonder WMS experience. Should have good Blue Yonder WMS (Version 2023, 2024) technical knowledge Strong knowledge of core Blue Yonder WMS inbound, outbound, inventory, replenishment, allocation, wave, picking, packing, and shipping processes. Experience supporting integrations with ERP, TMS, automation/MHE, and third-party applications. Proficiency in production troubleshooting, SQL/data analysis, interfaces, APIs, web services, and message flows. Strong understanding of ITIL-based AMS operations, SLA management, and service management tools. Excellent customer-facing communication, stakeholder management, leadership, and problem-solving skills. Key Responsibilities Lead end-to-end Blue Yonder
WMS L2/L3
application support across warehouse sites. Serve as a subject matter expert for Blue Yonder WMS (2023.x), with deep understanding of end-to-end solution design and support. Act as the primary onshore contact for customer communication, escalations, and service governance. Manage incidents, problems, changes, releases, root cause analysis, and major incident recovery. Coordinate with warehouse operations, IT teams, offshore support, product teams, and third-party vendors. Monitor SLA and KPI performance, identify recurring issues, and drive automation and ticket-reduction initiatives. Guide offshore teams, strengthen knowledge management, and ensure operational readiness.
Must-Have Skills:
Blue Yonder WMS Lead Blue Yonder WMS 2023.x / 2024 Inbound & Outbound
WMS L2/L3
Application / Production Support Inventory Management Thanks & Regards Sara Sai Aakash
Technical Recruiter
ASCII Group, LLC
Mobile:
Email:
== 38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Website :
=== Certified MWBE | WBE | MBE | WOSB | CPUC | E- verify employer ===