An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.
Benefits offering (health, dental, vision, life, 401(k), paid time off) 10% off groceries for you and your family Flexible scheduling Daily pay options Opportunities for advancement
Responsibilities:
As the Hardware Assistant Manager, you will play a vital role in driving sales and ensuring exceptional customer service.
Your primary responsibilities include:
Sales Promotion :
Actively promote sales initiatives while providing high levels of guest service to enhance the overall shopping experience.
Team Leadership :
Monitor and guide team members in establishing and achieving retail objectives in line with company standards and policies. Foster a collaborative and motivated work environment.
Guest Service Culture :
Cultivate a culture of outstanding guest service by leading by example and implementing best practices for customer engagement.
Record Maintenance :
Maintain accurate and up-to-date department records, ensuring compliance with company standards and facilitating smooth operations.
Cost Analysis :
Demonstrate proficiency in costing out materials to establish appropriate retail pricing, ensuring competitiveness and profitability.
Training and Development :
Possess a comprehensive understanding of hardware sales fundamentals and actively train and mentor team members to enhance their product knowledge and sales techniques.
Support Management :
Assist the Hardware Department Manager with various tasks related to marketing, inventory ordering, shipment receiving, and scheduling, as assigned. Flexibility in
Duties :
Be prepared to undertake additional responsibilities as necessary, contributing to the overall success of the department and company.
Qualifications:
Experience :
2-4 years of retail sales and management experience, preferably in the hardware industry.
Customer Service :
Strong background in guest service with proven leadership abilities.
Industry Knowledge :
Previous experience in hardware sales or a related field is essential.
Communication Skills :
Excellent interpersonal, verbal, and written communication skills, with a focus on effective follow-through.
Age Requirement :
Must be 18 years of age or older. Associated Food Stores is an equal opportunity employer. We prohibit unlawful discrimination against applicants or employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state or local laws.
