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Kneaders

Hourly Assistant Manager

Career Insights for Assistant Retail Store Manager

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What they do

An Assistant Retail Store Manager provides support to the Manager of a retail store, either an independent business or a store that is part of a large retail chain. May have primary responsibility for hiring and training retail sales staff. Reviews and monitors merchandise sales, inventory and prices, and directs advertising and promotions. Supervises sales, warehouse, cleaning, maintenance and security staff and prepares work schedules. Responsible for resolving customer complaints.

$44,554 / year median in Utah

+10% projected growth

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Job Description

Hourly Assistant Manager Kneaders - 3.0 Provo, UT Job Details Full-time $13 - $17 an hour 8 hours ago Benefits Opportunities for advancement Qualifications Food and beverage product quality management Food quality maintenance Kitchen health and safety standards Maintaining an organized workspace Food service health code compliance Café experience Sales Safety regulations Coaching Employee relationship building Shift management Performance feedback (performance evaluation method) Mid-level Team development Hospitality industry experience Decision making Team training Leading team collaboration initiatives Activity sales targets Achieving sales targets Training & development Clean workspace maintenance Business operations Managing food service teams Leadership Team motivation (leadership skill) Communication skills General management Food service management Team building Full Job Description Hourly Manager Position Summary The Hourly Manager partners with the General Manager to oversee daily café operations, develop and support team members, deliver exceptional guest experiences, and drive operational and financial success. This leader sets the standard by leading from the front, fostering a positive team culture, and ensuring consistent execution of Kneaders' service and quality standards. Compensation & Benefits Competitive hourly pay Leadership development and career advancement opportunities Closed every Sunday Closed on Thanksgiving Day and Christmas Day Positive, team-focused work environment Key Responsibilities Operations Leadership Lead daily shifts and ensure efficient restaurant operations. Deliver exceptional guest service and professionally resolve guest concerns. Maintain Kneaders' standards for food quality, presentation, cleanliness, and hospitality. Ensure the café remains clean, organized, and compliant with safety standards. Team Leadership Assist the General Manager in training, coaching, and developing team members. Provide ongoing feedback and hold employees accountable to performance expectations. Foster a positive, collaborative, and high-performing work environment. Lead by example through professionalism, integrity, and a strong work ethic. Motivate the team to achieve sales, transaction, and guest service goals. Administrative & Compliance Complete daily, weekly, and monthly operational checklists accurately and on time. Ensure compliance with all company policies, food safety standards, and local health department regulations. Maintain clear and effective communication with the General Manager and ownership team. Qualifications Previous restaurant or hospitality leadership experience preferred. Strong leadership, coaching, and interpersonal communication skills. Proven ability to multitask and prioritize in a fast-paced environment. Excellent organizational, problem-solving, and decision-making abilities. Flexible availability, including mornings, evenings, weekends, and holidays, based on business needs. Passion for delivering exceptional guest experiences and developing successful teams. Physical Requirements Ability to stand and walk for extended periods throughout each shift. Ability to lift and carry up to 50 pounds. Ability to work in a fast-paced restaurant and kitchen environment. Ability to bend, reach, and perform repetitive movements as required throughout the workday. Join Kneaders and become part of a team dedicated to serving high-quality food, creating memorable guest experiences, and developing future leaders. If you thrive in a fast-paced environment and enjoy leading by example, we'd love to hear from you.