Store Manager

TA Travel Centers/LV Petroleum is a leading operator in the fuel and convenience store industry, known for its high-quality service and dedication to customer satisfaction. With numerous locations throughout the country, we are committed to providing a clean, safe, and inviting atmosphere for our customers. We are seeking a dedicated and professional Store Manager to join our dynamic team and oversee the daily operations of our store in Glade Spring, VA.

Job Summary:

The Store Manager will be responsible for the comprehensive management of the convenience store, focusing on team leadership, customer satisfaction, sales maximization, and inventory management. The ideal candidate must have a passion for excellent service, strong leadership capabilities, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Store Operations:

Maintain operational standards by overseeing inventory, cash management, and store cleanliness.

Team Leadership:

Hire, train, and inspire staff to maintain high performance levels and excellent customer service.

Customer Engagement:

Foster a welcoming environment, address customer needs, and handle complaints professionally.

Sales Management:

Implement promotional strategies and optimize sales performance to achieve store targets.

Reporting:

Prepare regular reports on sales metrics, inventory levels, and employee performance for management review.

Compliance:

Ensure adherence to local laws and company policies regarding health, safety, and operational procedures. Requirements High school diploma required; Bachelor's degree in business or related field preferred. Minimum 2 years of experience in retail management or a similar role. Proven ability to lead and develop a team effectively. Strong communication and interpersonal skills. Ability to analyze financial statements and work with budgets. Comfortable working with point-of-sale systems and inventory management software. Flexible schedule availability, including evenings, weekends, and holidays.

Physical Requirements:

Must be able to stand for long periods and traverse the store as needed. Capability to lift and carry up to 50 pounds when required. Ability to operate cash registers and other store equipment effectively.