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Pendleton Woolen Mills (retail)
Retail Sales Keyholder
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Based on Vermont data
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What they do
A Key Holder manages the opening and closing of a retail store, either an independent business or a store that is part of a large retail chain. Manages store alarm and surveillance systems, supervises store operations when store management is not on duty, and supervises store cleaning staff. Reviews and monitors merchandise sales, inventory and prices, and assists sales and cashier staff.
$37,661 / year median in Vermont
+13% projected growth
Job Description
Retail Sales Keyholder Pendleton Woolen Mills (retail) 16.91 To 20.29 (USD) Hourly paid time off, 401(k), employee discount United States, Vermont, Manchester Aug 12, 2026 Where Craft Meets Connection. Lead the Experience. Start your Career Today! At Pendleton, we take pride in our legacy with over 150 years of artistry, known for crafting functional and beautiful products that are made to last for generations. Our retail team members are in a unique position; they connect people to products that could enrich their lives and offer solutions with quality products that will create memories for generations. We are more than your average retailer- we value connection, warmth, and authenticity in each member of our team. We are currently seeking a professional and dynamic part-time Retail Sales Keyholder (20 hours per week) for our Manchester, VT store location. Why You'll Love Working Here
- Generous employee discount (50% off products!)
- Competitive compensation with paid time off, benefits, and 401k company match (for eligible employees)
- A collaborative team environment where your ideas are valued
- Opportunities for professional growth and leadership development What You'll Do
- Support the store in achieving sales goals and delivering exceptional customer service
- Open and close the store independently and ensure readiness and security during each shift
- Create and execute daily plans while effectively communicating priorities with the team
- Encourage positive selling behaviors and maintain a high-energy, customer-first environment
- Ensure visual merchandising and store housekeeping standards are met
- Monitor and respond to store communications, including email and internal directives
- Complete sales transactions with accuracy and efficiency
- Follow all company policies, operational procedures, and loss prevention guidelines
- Act quickly to identify problems, recommend solutions, and escalate when necessary
- Support ongoing training efforts and foster team development What We're Looking For
- 2+ years retail sales/customer service experience, including 1 year in a supervisory or shift-lead role
- Strong communication skills-able to connect with both customers and team members
- Self-motivated and proactive, with a passion for helping others
Tech-comfortable:
experience with POS systems, inventory software, and Microsoft Office- Flexible availability, including nights, weekends, and holidays
- Comfortable with the physical demands of retail (standing/walking, lifting up to 40 lbs., ladder use)
- Reliable transportation to meet scheduling needs About Pendleton We're a heritage brand with a modern mission-crafting products with integrity, quality, and timeless style.