Overview Join our dynamic team as a Bilingual Manager at our wireless retail location, where your leadership skills and passion for customer service will drive success! In this role, you will oversee daily store operations, manage a diverse sales team, and ensure an exceptional shopping experience for all customers. Your bilingual abilities will help bridge communication gaps, fostering a welcoming environment for both English and Spanish speakers. This is an exciting opportunity to lead with energy, motivate your team, and contribute to a thriving retail community. Duties Lead and supervise retail sales associates, providing coaching, training, and development to enhance performance and customer engagement Manage daily store operations including inventory control, merchandising, pricing strategies, and POS (Point of Sale) systems to ensure smooth transactions Oversee employee orientation, interviewing, recruiting efforts, and payroll processing to build a strong team aligned with company standards Handle customer inquiries with professionalism and phone etiquette, resolving issues promptly while maintaining high customer satisfaction levels Conduct shift management duties such as scheduling, cash handling, and ensuring compliance with operational policies Implement sales management techniques to meet or exceed store targets through effective team leadership and strategic planning Maintain accurate bookkeeping records related to inventory management, purchasing, and sales transactions Experience Proven management experience in retail sales or wireless industry environments with supervisory responsibilities Strong knowledge of retail store product offerings, merchandising, inventory management, and POS systems Excellent communication skills in both English and Spanish; bilingual proficiency is required Demonstrated ability in negotiation, employee orientation, interviewing, recruiting, and training new staff Experience with payroll processing, bookkeeping, budgeting, and operational management within a retail setting Skilled in supervising teams with a focus on leadership development, customer service excellence, and sales growth Familiarity with retail math—including pricing strategies—and basic math skills necessary for daily operations Join us to lead a vibrant team dedicated to delivering outstanding wireless solutions! Your energy and expertise will inspire success while creating a positive environment that values teamwork, innovation, and exceptional service.

Job Type:

Full-time Pay:

$24.00 - $25.00 per hour Expected hours: 38.0 per week

Benefits:

Dental insurance Employee discount Health insurance Vision insurance

Work Location:

In person