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Papa Johns Pizza

Shift Leader

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Job Description

Overview We are seeking an energetic and motivated Shift Leader to join our dynamic retail team! In this pivotal role, you will lead daily store operations, inspire and manage staff, and ensure exceptional customer service. Your leadership will drive sales, maintain inventory accuracy, and uphold store standards. This is an exciting opportunity for someone with strong management skills, retail experience, and a passion for creating a positive shopping environment. As a Shift Leader, you will play a key role in fostering teamwork and operational excellence while supporting the store's growth and success. Duties Supervise daily store activities, ensuring smooth shift operations and excellent customer experiences Lead and motivate team members through effective training, coaching, and employee orientation Manage inventory control, stock replenishment, and merchandising to maximize sales potential Oversee cashiering functions including cash handling, POS transactions, and customer inquiries Assist with recruiting efforts by interviewing candidates and participating in hiring decisions Support payroll processing, bookkeeping, and administrative tasks to ensure accurate recordkeeping Coordinate purchasing, pricing strategies, and inventory management to optimize store performance Implement marketing initiatives and promotional activities to boost sales and brand visibility Maintain store cleanliness, organization, and compliance with safety standards Handle customer complaints professionally while resolving issues promptly Qualifications Proven supervisory or management experience in retail or similar environments Strong communication skills with the ability to lead diverse teams effectively Multilingual or bilingual abilities are a plus for serving a broad customer base Demonstrated skills in negotiation, sales management, and customer service excellence Experience with POS systems, inventory management software, and retail math principles Knowledge of payroll processing, bookkeeping, budgeting, and cash handling procedures Ability to prioritize tasks efficiently using excellent time management skills Previous assistant manager or shift management experience preferred Organizational skills to oversee stock levels, merchandising displays, and store operations Leadership qualities that inspire teamwork and foster employee development Join us as a Shift Leader where your energy fuels our success! Bring your passion for retail management to a vibrant environment that values innovation, teamwork, and growth. We're committed to supporting your professional development while providing an engaging workplace where you can thrive.
Pay:
$16.00 - $17.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements