Overview:

We're expanding our team and accepting resumes for an upbeat, detail-driven multitasker who thrives in a fast-paced environment and is ready to keep our operations running smoother than ever! As our Administrative Rockstar, you'll help us provide incredible customer service to our members and team! If you love checking things off a to-do list and want to help our company change kid's lives in Northwest Arkansas, we want you on board! We are looking for an Admin/Sales Rockstars!: PM Admin Monday to Thursday 1:15pm-8:00pm & Friday 1:00-8pm. Saturday hours availability for lead follow up and double commission on registering members! Commission available for monthly goals being hit! Option for more opportunity as candidate continues to grow and add value to our team.

Key Responsibilities:

Communication and Coordination:

Handle incoming voicemail/text/social inquiries with a friendly and helpful attitude. Monitor emails, respond promptly, and route messages to the right team members. Keep Owners and the Director informed of any staff or student absences.

Member Support and Accounts:

Update customer accounts to reflect new memberships, cancellations, and changes. Follow up on overdue accounts with tact, grace, and positivity. Process late pickup charges, event payments, and apparel/gear orders to keep everyone well-equipped and up-to-date.

Lead Management and Sales Support:

Add new leads to the sales funnels and stay on top of lead progression daily to convert trials and memberships. Call leads and schedule tours or sign members , bringing your best people and rapport building skills to every conversation. Respond to social media messages and comments, turning potential interest into loyal fans.

Daily Operations and Reporting:

Keep digital rosters updated so everything is organized and accessible. Complete the daily debrief form and give the Owners and the Director regular updates on important happenings. What You'll Bring to the

Team:

A positive, can-do attitude and eagerness to tackle new challenges. Strong communication skills (both written and verbal), you'll be the voice of the company! Top-notch organizational skills with a flair for multitasking. A solid grasp of basic office software, google drive, and willingness to learn new tools or systems. The ability to stay calm under pressure and solve problems on the fly. Why Join Us? An energetic, supportive environment where your contributions matter. Opportunities to learn new skills and grow with the company. A chance to collaborate directly with an awesome team dedicated to making a positive impact. We say that "We Are The Best!" Because we mean it. With youth programming as a passion for ourselves and the team we are building, we know that the administrative rockstar is the glue that keeps all programming moving in a positive direction and changing lives. If you're ready to jump in, own these responsibilities like a pro, and help us continue to exceed our goals, we'd love to hear from you! Send us your resume and a note on why you'd make a stellar Administrative Rockstar for our Rogers location!

Job Type:

Part-time Pay:

$18.00 - $21.00 per hour

Benefits:

Employee discount Flexible schedule Paid time off Referral program Application Question(s): Are you able to commit to a Saturday once a month for community events? What makes you most excited about working for MYS Sportsplex? Are you able to commit to the PM shift which is Monday to Thursday 1:15-8pm & Friday 1:00-8pm. Ability to

Commute:

Rogers, AR 72758 (Required)

Work Location:

In person