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Robert Half

COUNTER/SALES

Career Insights for Sales Support Assistant

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Based on Indiana data

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What they do

A Sales Support Assistant provides administrative support for a sales department, handles customer inquiries and orders, and assists with customer sales and service. Manages recordkeeping and responds to information requests from sales or account managers.

$51,470 / year median in Indiana

+3% projected growth

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Job Description

We are looking for a customer-focused Counter/Sales team member to support daily sales activity and create a welcoming experience for customers in Indiana. This Contract is ideal for someone who enjoys assisting walk-in and inbound customers, identifying product needs, and helping drive sales through responsive service. The role combines front-counter support, sales coordination, and relationship building in a fast-paced retail or distribution environment.
Responsibilities:
  • Assist customers at the sales counter and through inbound inquiries, providing product guidance and accurate information.
  • Build strong customer relationships by responding promptly to questions and resolving service concerns effectively.
  • Recommend appropriate products and add-on options to help increase sales and improve overall customer satisfaction.
  • Process sales transactions, prepare orders, and ensure customer requests are handled efficiently and correctly.
  • Coordinate with internal teams to confirm product availability, order status, and timely fulfillment.
  • Maintain an organized counter area and support day-to-day store or branch operations as needed.
  • Track customer needs and sales activity to help identify opportunities for repeat business and account growth.
  • Adapt to scheduling or operational needs, including shift changes or evolving branch priorities when required.