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RH
Robert Half
COUNTER/SALES
Career Insights for Sales Support Assistant
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Scorecard
Based on Indiana data
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What they do
A Sales Support Assistant provides administrative support for a sales department, handles customer inquiries and orders, and assists with customer sales and service. Manages recordkeeping and responds to information requests from sales or account managers.
$51,470 / year median in Indiana
+3% projected growth
Job Description
We are looking for a customer-focused Counter/Sales team member to support daily sales activity and create a welcoming experience for customers in Indiana. This Contract is ideal for someone who enjoys assisting walk-in and inbound customers, identifying product needs, and helping drive sales through responsive service. The role combines front-counter support, sales coordination, and relationship building in a fast-paced retail or distribution environment.
Responsibilities:
- Assist customers at the sales counter and through inbound inquiries, providing product guidance and accurate information.
- Build strong customer relationships by responding promptly to questions and resolving service concerns effectively.
- Recommend appropriate products and add-on options to help increase sales and improve overall customer satisfaction.
- Process sales transactions, prepare orders, and ensure customer requests are handled efficiently and correctly.
- Coordinate with internal teams to confirm product availability, order status, and timely fulfillment.
- Maintain an organized counter area and support day-to-day store or branch operations as needed.
- Track customer needs and sales activity to help identify opportunities for repeat business and account growth.
- Adapt to scheduling or operational needs, including shift changes or evolving branch priorities when required.