Why You'll Love It Here Unbeatable Healthcare:

Comprehensive Health, Dental, and Vision insurance for just 50¢ per paycheck. I nvested in

Your Future:

A 401(k) match of up to 6% and a tuition reimbursement program that covers both professional and personal development.

Work-Life Harmony:

Generous PTO (starting at 14 days) plus 10 paid holidays to keep you refreshed.

Rewarding Results:

A competitive base salary of $16 - $28/hour plus unlimited upsell commissions . Our Core Values in Action We are guided by Integrity, Growth, Respect, Sustainability, Strategic Leadership, and Community . These aren't just words on a wall; they are the standard by which we serve our rural neighbors and support our teammates. The Impact You Will Make As a Success & Growth Assistant, you are the primary point of contact for our customers and the glue that holds our operations together.

Cultivate Connections:

Handle inbound calls, emails, and chats with empathy, helping customers navigate their broadband journey.

Drive Strategic Growth:

Educate customers on high-end solutions like managed routers, Arlo security cameras, and mobile services to enhance their digital life. Master the

Details:

Coordinate installations and maintain meticulous CRM records to ensure a seamless \"Broadband-in-a-Box\" experience. Represent the

Brand:

Step out into the community at outreach events to share our mission and acquire new fans of our service. Analyze for

Excellence:

Produce KPI reports that help us make strategic decisions to improve the customer experience.

Who You Are Experience:

1-3 years in customer service, sales support, or administration (Broadband/Telecom experience is a plus!).

Tech-Savvy:

Comfortable with CRM systems (Salesforce/HubSpot) and basic broadband troubleshooting.

Self-Motivated & Accountable:

You take ownership of your work, admit mistakes, and are always looking for ways to contribute to the team's success.

Emotionally Intelligent:

You read situations well, communicate with tact, and can handle objections with grace.

Local Roots:

Located in or near Rockland or Chubbuck, Idaho , with a valid driver's license and a reliable vehicle.. Why You'll Love It Here (Full Benefits)

Financial Future:

401(k) with a 6% company match.

Rest & Recharge:

Generous PTO (starting at 14 days/year) plus 10 observed holidays.

Continuous Learning:

Tuition Reimbursement Program for personal and professional development.

Wellness & Support:

Financial wellness support and on-the-job training.

Perks:

Free internet if you live within our service footprint! How to Apply Ready to be a part of something great? Join a company that values Integrity, Growth, Respect, Sustainability, Strategic Leadership, and Community. Apply today and help us connect Rockland to the future! 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