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Robert Half

Sales Support

Entry-Level JobVerifiedNo experience needed

Career Insights for Sales Support Assistant

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Based on New Jersey data

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What they do

A Sales Support Assistant provides administrative support for a sales department, handles customer inquiries and orders, and assists with customer sales and service. Manages recordkeeping and responds to information requests from sales or account managers.

$57,108 / year median in New Jersey

-3% projected decline

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Job Description

We are looking for a detail-oriented Sales Support team member to join a manufacturing company in Newark, New Jersey on a contract assignment expected to last about one month. This fully onsite role supports customer inquiries, pricing activities, and day-to-day sales coordination while helping move opportunities from first contact through completion. The ideal candidate brings a customer-focused approach, strong follow-through, and the ability to balance multiple requests in a fast-paced environment.
Responsibilities:
  • Respond to inbound customer calls and inquiries, gather relevant details, and guide customers toward suitable products or service options.
  • Create pricing estimates and formal proposals, then reconnect with customers to address questions and advance open opportunities.
  • Oversee sales-related activity from the initial request through final outcome, ensuring timely communication at each stage.
  • Manage order updates, requested changes, and sensitive customer interactions with care while coordinating internal support when needed.
  • Support new customer setup activities and help maintain a smooth onboarding experience.
  • Keep account records, customer interactions, and sales updates accurate and current within internal business systems.
  • Work closely with sales, marketing, and operational teams to develop practical solutions that meet customer requirements.
  • Build knowledge of the company's portable storage and container-based offerings in order to provide informed service and recommendations.
  • Deliver consistent customer support throughout the full sales cycle while helping maintain service quality in a fully onsite environment.
  • Contribute to order entry and related administrative sales support tasks as business needs require.