Sales Assistant

Sales Assistant STS Trailer and Truck Equipment - 3.6 Syracuse, NY Job Details Full-time $20 - $25 an hour 9 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Computer operation Accounts receivable Computer literacy Customer inquiry handling Administrative experience Clerical experience Office experience Full Job Description Company Overview STS is a family-owned and operated business with a proud history dating back to 1949. We provide comprehensive sales, service, and parts support across multiple locations, offering a wide range of tractor-trailers, truck equipment, yard trucks, and extensive parts inventory to meet our customers' needs. Position Summary STS is seeking an organized, detail-oriented Sales Assistant to support our whole goods sales and leasing and rental operations. This is an entry-level position with room for growth for the right candidate. The Sales Assistant works closely with the sales team and sales leadership to support the administrative side of trailer, truck, and truck equipment transactions across all STS locations. This role also owns leasing and rental billing and collections, serving as the point of contact for ensuring accurate invoicing and timely payment on STS's lease and rental accounts. Key Responsibilities Sales Support — Whole Goods (Trailer, Truck, and Truck Equipment): Assist the sales team with administrative tasks related to trailer, truck, and truck equipment transactions across all locations Help prepare, organize, and file sales-related documentation, including purchase orders, invoices, and deal jackets Support the coordination of incoming orders and assist with tracking delivery schedules Assist with customer delivery coordination, ensuring all required paperwork is completed and customers receive all necessary documentation Maintain accurate customer and account information in internal systems, including Flyntlok and other platforms Assist with calculating and processing Federal Excise Tax (FET) worksheets and purchase orders for new trailer sales under the direction of sales leadership Support DMV paperwork processing and cross-train as backup for title and registration functions Run reports and compile sales activity summaries as directed by sales leadership

Leasing & Rental Support:

Own the billing and collections process for leasing and rental accounts Generate and distribute accurate lease and rental invoices on the established billing cycle Monitor accounts receivable for leasing and rental customers and follow up on outstanding balances in a timely manner Communicate with customers regarding billing inquiries, payment status, and account discrepancies Coordinate with the accounting team to ensure lease and rental payments are accurately recorded and applied Maintain organized records of lease and rental agreements, billing history, and collections activity

Administrative Support:

Manage inbound calls, emails, and internal requests related to sales and leasing and rental activity Assist with document preparation, filing, and record maintenance across the sales department Support scheduling, follow-ups, and internal coordination as directed Assist with maintaining and updating standard operating procedures for tasks performed Provide cross-functional administrative support as needed across departments Other projects and activities as assigned Cross-Functional Support & Training Entry-level candidates encouraged to apply Prior administrative or office experience a plus Strong organizational skills and attention to detail Basic computer skills, including Microsoft Office (Excel, Outlook, and Teams) Ability to manage multiple tasks and follow established processes Clear communication skills and willingness to learn

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person