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Sales Admin - Hotel Cleveland, Autograph Collection

Job

Coury Hospitality

Cleveland, OH (In Person)

$41,226 Salary, Full-Time

Posted 3 weeks ago (Updated 1 week ago) • Actively hiring

Expires 7/11/2026

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Job Description

Sales Admin - Hotel Cleveland, Autograph Collection Coury Hospitality - 2.5 Cleveland, OH Job Details Full-time $19.82 an hour 1 day ago Qualifications Customer communication Full Job Description A Hotel Sales Administrator supports the hotel's sales and marketing teams by managing administrative tasks, maintaining sales data, and coordinating with departments to ensure smooth operations. This role blends hospitality knowledge with sales administration skills.
Core Responsibilities Sales Data Management:
Maintain and update sales databases, contracts, and customer records; ensure accuracy and accessibility for the sales team
Order & Contract Processing:
Handle sales orders, process contracts, and ensure timely fulfillment of bookings
Reporting & Analysis:
Prepare sales reports, statistical summaries, and proposals for clients; track sales performance and targets
Event & Space Coordination:
Manage function space bookings, coordinate private events, and liaise with sales managers and reservations
Client Support:
Serve as the first point of contact for clients, answering inquiries about rates, facilities, and services; resolving booking or service issues
Marketing & Promotion:
Assist in creating promotional materials, managing social media accounts, and organizing events to showcase hotel offerings
Administrative Support:
Prepare agendas, manage schedules, handle travel arrangements, and maintain filing systems
Prospecting & Lead Generation:
Conduct market research, teleprospecting, and networking to generate new leads
Skills & Qualifications Education:
Degree in Business, Hospitality, Marketing, or related field preferred
Technical Skills:
Proficiency in Microsoft Office (Excel, Word, PowerPoint), CRM systems (e.g., Daylight, Delphi), and sales/administrative software
Soft Skills:
Strong organizational, communication, and customer service skills; ability to work in a fast-paced, hospitality environment
Experience:
At least 2 years in administrative or sales coordinating roles; hotel experience is a plus