The Sales Assistant role is to partner with the assigned salesperson(s), creating a team approach to provide excellent service to customers and vendors. Being inquisitive, personable, relational, proactive and willing to learn about the lumber industry are all imperative.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Input sales orders into inventory software, process necessary paperwork and deliver to production to start order. Track order status, reviewing what is due and what is late and then working with production, planning, and dispatch teams to resolve any challenges to fulfill order in timely manner. Provide salesperson with necessary updates and information obtained by tracking orders or from customers. Manage orders that are ready by calling customers and tracking what has/has not been picked up. Act as liaison between customer, vendor and salesperson when salesperson is unavailable (email or phone), providing support with taking information, giving answers, diffusing tense situations, etc. Email or call customers/vendors with order status, questions, needed information or problem solving.

OTHER DUTIES AND RESPONSIBILITIES

Process all credits/claims for assigned salespeople Review order status weekly on special purchase orders Ensure production has all orders in a time-sensitive manner Performs other duties and/or assists with special projects as needed

JOB/BEHAVIORAL COMPETENCIES

Displays strong initiative and desire to learn, grow, and improve Ability to multitask in fast paced environment Excellent written and oral communication skills High attention to detail Ability to work in a collaborative team environment Strong computer skills and ability to learn industry-specific software and technology Ability to flex and adapt quickly in high-stake scenarios Ability to solve problems in a dynamic and evolving environment

MINIMUM QUALIFICATIONS AND EXPERIENCE

High School Diploma or equivalent Minimum of 1 year data entry experience Proficient typing and ten key skills required Excellent basic math skills Previous lumber knowledge helpful schedule: Monday - Friday, 8am-5pm pay: $19.00/hour + DOE #MacAdmin