Job Type Full-Time Hourly Shift Day Location Gaffney, SC (Wholesale/Ecommerce) Immediate Supervisor Wholesale Manager/Supervisor Benefits 401k Health Insurance HSA Contributions Dental & Vision Life Insurance Critical Illness Insurance Voluntary Short-Term Disability Vacation Pay (based on eligibility guidelines) Holiday Pay (8 hours) Christmas Bonus Employee Recognition Program EAP Program Referral Program Perks Competitive wages Flexible schedules Closed on Sundays Unique team culture 'Promote from within' philosophy Comprehensive benefit package Employee discount Summary The Wholesale Assistant supports the Wholesale Manager by entering and processing wholesale customer orders, coding and processing billing and invoicing transactions, and coordinating order fulfillment. This position would also assist in resolving customer inquiries regarding orders, billing, and shipping, receiving and preparing incoming wholesale merchandise, and maintaining wholesale reporting data records Responsibilities Enter wholesale customer orders received by phone or email Pull and prepare items for wholesale order fulfillment Prepare and hang incoming wholesale merchandise for stock as needed Receive incoming wholesale merchandise from the distribution center and stores Organize, ticket, and separate wholesale samples Answer customer inquiries and resolve issues related to orders, billing, and shipping Code and process wholesale billing, invoicing, and payment transactions Prepare wholesale reporting and data management records Escalate issues beyond authorized limits to the Wholesale Manager Communicate and coordinate daily order and account activity with the Wholesale Manager Serve as backup coverage for E-Commerce order pulling, billing, packing/shipping, freight scanning, and transfers Support the Wholesale Manager with order and account administration as directed Qualifications Strong attention to detail, organizational, and problem-solving skills Ability to perform task quickly and accurately Strong communication skills; self-starter; able to understand and follow directions independently Must have adequate vision, speech, hearing, and physical ability to perform essential job functions Have ability to stand for extended periods of time, walk and bend Ability to lift up to 25 lbs. Required Experience Experience in NetSuite and Shopify Working knowledge of Excel; comfortable in learning other programs such as AS400, Outlook, and others Required Education High School or equivalent A family-owned retail department store. Hamrick's is a family-owned retailer with 81 years of excellence in providing value-driven merchandise to our loyal customers. We take pride in offering a wide range of quality products, from apparel to footwear, while maintaining our commitment to superior customer service. Founded In 1945, Hamrick's currently operates at 21 locations in 5 states. Our core value of Great Brands and Incredible Prices Is successful due to our Great Teams and Incredible People , people just like you! We have a promotion from within philosophy that fosters an environment of learning and growth where each employee can reach their highest potential. Hamrick's is growing and our success provides advancement opportunities in our stores and in our corporate office. At Hamrick's we value our culture of honesty, integrity, and respect for each other. We are closed for business on Sundays to provide our team members with a better work life balance. We offer competitive wages, flexibility, and fair expectations for our employees. Join our team and contribute to a legacy of success as we celebrate our 80th year!!