Company Overview Holiday Inn is a renowned American hotel brand owned by IHG. Our locations feature comfortable rooms with desks, couches, and complimentary Internet access, providing a welcoming environment for all guests. Job Overview We are seeking an energetic and detail-oriented Sales Admin to join our team! In this vital role, you will support sales operations through efficient administrative tasks, client communication, and office management. Your proactive approach will help ensure smooth daily functions and exceptional customer service, contributing to our hotel's success. Responsibilities Assist with office management duties such as filing, data entry, Sales calls, Client site tours and maintaining organized records Coordinate calendar management and schedule appointments for sales teams and management staff Provide excellent customer service by responding promptly to client inquiries via phone or email Handle clerical tasks such as proofreading documents, organizing files, and supporting administrative processes Maintain office supplies inventory and ensure a clean, efficient work environment Requirements Proven office experience with strong organizational skills and attention to detail Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and computer literacy Experience with Hotelkey system is preferred Bilingual abilities are a plus to assist diverse clientele and team members Excellent phone etiquette, communication skills, and ability to handle confidential information discreetly Prior clerical or administrative experience in a customer service or office setting is highly desirable Strong time management skills with the ability to prioritize tasks effectively Personal assistant or office management experience is advantageous Hotel Sales experience Join us in this dynamic role where your organizational talents and customer-focused attitude will make a real difference.