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Maple Ridge Farms, Inc.
Sales Support Assistant
Entry-Level JobVerifiedNo experience needed
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Scorecard
Based on Wisconsin data
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What they do
A Sales Support Assistant provides administrative support for a sales department, handles customer inquiries and orders, and assists with customer sales and service. Manages recordkeeping and responds to information requests from sales or account managers.
$58,600 / year median in Wisconsin
+2% projected growth
Job Description
If you're looking for a seasonal Sales Support Assistant position where customers matter, teammates support each other, and every day brings a little sweetness, keep reading. We receive a lot of applications. Most people submit a resume and move on. The people we're looking for do a little more! To be considered, submit: ✅ Resume ✅ Cover Letter ✅ A short "Why Me?" message Tell us: Why customer service matters to you How you create exceptional customer experiences How you listen, understand, and support customer needs Why you'd be a great fit for our customer-obsessed team of #Foodies This opportunity is for people who care enough to put thought into their application and want to be part of something special. Only applicants who submit all three required items will be considered for this highly sought-after seasonal role. Join the sweetest team in town. Show us why you're the one.
MapleRidge.com.
Summary:
The Sales Support Assistant is the backbone of the sales process, providing essential administrative, operational, and project support to ensure the Sales Team's success. This role is responsible for driving efficiency across the order process, managing documentation, and coordinating activities that enable sales team members to focus on growth. The ideal candidate is organized, tech-savvy, and thrives on keeping projects moving behind the scenes.Essential Duties & Responsibilities:
Provide dedicated administrative and operational support for the Sales Team to optimize sales workflows and client experiences. Prepare and organize sales quotes, detailed proposals, and supporting documents for both internal and external use. Respond to inquiries about pricing, products, and shipping in partnership with Sales Team members. Track orders, monitor project timelines, and follow up to ensure accurate delivery and client satisfaction. Maintain and update CRM records, sales databases, and digital tools to ensure data accuracy and transparency. Assist with scheduling, preparing materials, and coordinating meetings or client conferences. Support Sales Team marketing initiatives, including digital and social media campaigns, as needed. Serve as a backup for other Sales/Support team members to maintain smooth operations. Demonstrate adaptability, willingness to learn new technologies, and a proactive approach to process improvements. Provide occasional support for tradeshows, events, and other sales-driven projects. Commit to and be accountable for seamless administrative execution and support of the Sales Team's goals. Anticipate the needs of the Sales Team and clients to prevent problems before they occur, driving continuous improvement and efficiency across all sales processes. Any other task or duty assigned or required.Skills & Qualifications:
Technical & Digital Skills:
Strong proficiency with CRM, digital communication, and Microsoft Office applications (Word, Excel, PowerPoint, Teams). Comfort with learning new platforms and working with digital sales tools. Independently manage time and multitask effectively in an ever-changing landscape.Communication, Teamwork & Relationship Skills:
Exceptional oral and written communication skills; professional and empathetic tone. Ability to partner with sales colleagues and other departments to support a unified team approach. Service-oriented, supportive, and responsive to the needs of sales team members and customers. Customer-obsessed, dedicated to exceeding expectations and turning challenges into opportunities for loyalty. Customer & Team Experience Mindset |Performance & Organization:
Exceptionally organized with high attention to detail and process accuracy. Reliable, deadline-driven, and able to manage shifting priorities and multiple projects simultaneously. Creative and flexible problem-solver who anticipates needs and takes the initiative. Committed to continuous learning and growth; open to feedback and process improvement. Demonstrates safe work practices and participates in creating a positive, supportive team culture. Company Summary Maple Ridge Farms is an award winning food gift supplier to the promotional products industry. From our facility located in Mosinee, WI, our customer centric team members proudly serve thousands of our distributor customers as we produce and ship high quality food gifts to fulfill corporate gift giving programs nationwide. For more information about our company, please visit our website at www.MapleRidge.com.