A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.
Integrated Product Support Technical Lead
Northrop Grumman
•
Huntsville, Alabama
•
PERMANENT
Posted 06/2026
Job Description
Job Summary
RELOCATION ASSISTANCE
No relocation assistance available
CLEARANCE REQUIRED FOR START
Yes
CLEARANCE TYPE
Secret
TRAVEL:
Yes, 10 of the TimeDescription
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact peoples lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nations history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, theyre making history.
Northrop Grumman Space Systems - Launch and Missile Defense Systems has an exciting career opportunity for a Product Support Technical Manager 1 to join our team of qualified, diverse individuals. This position will be located in Huntsville, AL
Essential Functions:
The Integrated Product Support Technical Lead will be responsible for supervisory or management responsibilities for more than one integrated support element; provides oversight and management of new development and sustainment of operations technical publication proposals and project execution while also managing teams supporting multiple sites in Huntsville, AL. Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management. Reviews status of projects and budgets; manages schedules and prepares status reports. Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives. Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients.
Basic Qualifications
Must obtain a
STEM B.S.
degree in Logistics field or Engineering discipline and 12 years of experience; M.S degree and 10 years of experience (preferred); PhD degree and 8 years of experience or 16 years of experience in lieu of a degree
Must has an Active DoD Secret Clearance
Experience across one or more lifecycle phases: System Development Fielding Modernization Sustainment Must have 8-15+ years supporting DoD acquisition or sustainment programs.
Must have experience across one or more lifecycle phases:
System Development
Fielding
Sustainment
Modernization
Integrated Product Support Knowledge
Demonstrated experience with:
Integrated Product Support (IPS)
Product Support Management
Sustainment planning
Life-cycle sustainment strategies
Reliability, Availability, Maintainability (RAM)
Technical data management
Supply support
Maintenance planning
Training systems
Support equipment
Obsolescence management
Strong familiarity with:
DoD Product Support Elements (12 IPS Elements)
Life Cycle Sustainment Plans (LCSPs)
Product Support Business Case Analysis (BCA)
Sustainment metrics and Key Performance Parameters (KPPs)
DoD Acquisition Knowledge
Working knowledge of:
Defense acquisition lifecycle
Milestone reviews (PDR, CDR, etc)
Systems Engineering processes
Configuration management
Risk management
Earned Value concepts
Familiarity with:
GEIA-STD-0007
DoDI 5000 series guidance
MIL-STD-881
MIL-HDBK-502
Technical Skills
Ability to:
Analyze sustainment impacts of design decisions
Interpret engineering drawings and technical data
Evaluate logistics support requirements
Coordinate cross-functional IPTs
Develop sustainment analyses and recommendations
Review CDRLs and DIDs
Support provisioning and technical manual development
Experience with logistics management tools such as:
PowerLog-J
SLIC
ERP/SAP systems
Excel
Program Management / Leadership
Demonstrated ability to:
Lead cross-functional Integrated Product Teams (IPTs)
Interface with government customers
Coordinate with engineering, supply chain, contracts, and operations
Develop schedules and task tracking
Present to senior leadership and customers
Manage subcontractor sustainment activities
Preferred Certifications
Masters degree
Certified Professional Logistician (CPL) PMP certification Strong technical communication skills Ability to translate engineering into operational impact Calm coordination under ambiguity Strong briefing and writing ability Ability to negotiate between engineering, cost, and sustainment realities Systems-thinking mindset Ability to "speak engineer and logistian" fluently Comfort leading technical discussions without becoming purely engineering-focused Experience surviving real program chaos: changing requirements, program delays, missing data Ability to produce executive-level sustainment insight rather than just logistics paperwork
Primary Level Salary Range:
$127,000.00 - $190,400.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidates experience, education, skills and current spanet conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.