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General Dynamics Mission Systems, Inc

Adv Engineering Support Specialist

Career Insights for Product Support Engineer

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What they do

A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.

$108,043 / year median in Colorado

+2% projected growth

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Job Description

Basic Qualifications Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent combination of education and relevant work experience, plus 5 years of relevant experience; or Master's degree plus 3 years of experience.
CLEARANCE REQUIREMENTS
Department of Defense TS/SCI security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required. Responsibilities for this Position
ROLE AND POSITION OBJECTIVES
As a Linux and Cloud Application Support Specialist for Space and Intelligence Systems, you'll be a member of a cross functional team responsible for ensuring virtual machines and applications run successfully within a Platform As A Service environment. The Linux and Cloud Application Support Specialist will be responsible for new installation and deployment of Platform As A Service systems, to include monthly systems updates and troubleshooting application or VM issues. We encourage you to apply if you have any of these preferred skills or experiences: Red Hat Enterprise Linux, containerized services, tiered helpdesk experience.
What sets you apart:
Likes troubleshooting and solving problems Wants to get hands-on experience with a lot of different applications/software Wants to improve user experience and overall product performance Our Commitment to
You:
An exciting career path with opportunities for continuous learning and development Research oriented work, alongside award winning teams developing practical solutions for our nation's security Flexible schedules with every other Friday off work, if desired (9/80 schedule) Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is NOT a remote opportunity. This position is hybrid with scheduled on-site and in-office support. While on-site, you will be a part of the Schriever Space Force Base operations and support team. #LI-Hybrid Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $101,357.00 - USD $109,672.00 /Yr. Company Overview General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team! Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans