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Three Point Solutions, Inc.

Product Support Engineering Technician

Career Insights for Product Support Engineer

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What they do

A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.

$88,840 / year median in Illinois

+0% projected growth

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Job Description

Job Title:
Product Engineering Technician Client:
Heavy Machine Manufacturing Company Duration:
24 Months (Possibility of Extension)
Location:
Coal Valley, IL 61240
Shift:
1st
Shift Description:
Perform instrumented testing to validate machine and component performance against product specifications. Design, schedule, and execute laboratory and field tests for new product validation. Set up test fixtures, instrumentation, and test configurations. Develop data acquisition programs and collect test data using digital and analog systems. Install instrumentation and operate computer-controlled and mechanical testing equipment. Compile test reports and communicate results to engineering teams. Coordinate with engineers, technicians, and experimental shop personnel throughout testing. Perform test teardown, equipment cleanup, and system reset after testing. Troubleshoot test equipment and mechanical systems to resolve issues. Provide work direction to test operators and support product verification and validation activities.
Required Skills:
Mechanical Aptitude Testing & Validation Technical Drawings & Schematics Data Collection & Reporting Troubleshooting Power Tools & Metalworking Equipment Computer-Controlled Test Systems Communication Skills Preferred Skills:
Refrigeration Systems Knowledge Heat Transfer Fundamentals Electrical Systems PLC Programming Data Acquisition Systems Education:
High School Diploma or equivalent. Associate's Degree in a related technical field preferred.
Experience:
Experience with mechanical testing, instrumentation, or engineering support preferred. Ability to work independently and safely lift up to 50 lbs . IND_
ENG Pay:
$23.00 - $26.00 per hour Application Question(s): Mandatory- Manager is open only for US citizen or GC Holder-Are you US Citizen or Green Card Holder?
Education:
High school or equivalent (Required)
Experience:
Testing & Equipment Validation :
1 year (Required)
Manufacturing Industry:
1 year (Required)
Work Location:
In person