Find Jobs
Find Jobs Near You – Available Work in Your Location
Skip to job details
D
Dice - Indiana
Senior Product Support Engineer
Career Insights for Product Support Engineer
See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.
Scorecard
Based on Indiana data
Review key factors to help you decide if this role fits your goals. How is this calculated?
What they do
A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.
$104,217 / year median in Indiana
-1% projected decline
Job Description
SMC Apply Now Senior Product Support Engineer Noblesville, IN, US • Posted 30+ days ago • Updated 5 hours ago Full Time On-site Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account . Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Product Support Innovation Product Design Evaluation Conflict Resolution Problem Solving Systems Analysis Mentorship Collaboration Reporting Organizational Management Technical Support Customer Support Trade Shows Manufacturing Mechanical Engineering Electrical Engineering Management SMC Product Development Project Management Documentation Schematics Communication Research Oscilloscope Inspection CMM Fluency Training English Product Support Innovation Product Design Evaluation Conflict Resolution Problem Solving Systems Analysis Mentorship Collaboration Reporting Organizational Management Technical Support Customer Support Trade Shows Manufacturing Mechanical Engineering Electrical Engineering Management SMC Product Development Project Management Documentation Schematics Communication Research Oscilloscope Inspection CMM Fluency Training English Show more Summary PURPOSE This role is to provide mechanical and/or electrical application technical support for internal and external customers. This position requires creativity, innovation, product design knowledge, and product application evaluation and research. A successful candidate will be creative in the aspects of design and problem-solving utilizing engineering first principles with an emphasis on advanced systems analysis and solutions while mentoring throughout the organization.
ENG001 Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Conduct technical application evaluations to i Full-time SMC Embedded Software Engineer Noblesville, Indiana • Today PURPOSE This role is to provide embedded software engineering solutions and documentation support within the organization. This position requires creativity, innovation, electronic product design capability, product evaluation, and research. A successful candidate will be competent in the aspects of design and problem-solving from engineering first principles
Conduct technical product evaluations to Full-time SMC Associate Engineer Noblesville, Indiana • Today PURPOSE This role is to provide technical support within the organization. Performs assigned tasks to support company goals. Much of the Associate's time will be spent producing output under the direction of an Engineer or Management in the form of tasks such as: test analysis, CAD models, drawings, reports, and other duties as requested.
ESSENTIAL DUTIES
Collaborate with internal and external customers to establish requirements that meet desired outputs while suggesting alternatives. Conduct technical application evaluations to identify potential solutions or recommend alternatives to customer technical inquiries by reviewing existing documentation and report results back to internal and external customers. Communicate technical knowledge, specification, design, and business direction to an extended audience of internal and external customers. Read, interpret, troubleshoot pneumatic and electrical schematics. Troubleshoot and configure product communication protocols. Troubleshoot pneumatic and electrical circuits. Review and interpret data utilizing corporate management system software that include CAD models and product documentation. Perform independent research on a variety of topics, provide summarized data, and present observations. Complete assigned tasks while implementing departmental processes. Hands on technical support for an extended audience (technical and non-technical) of internal and external customers. Lead and/or participate on teams to accomplish tasks, processes, and corporate directives. Travel mainly for the purpose of training, customer support, or trade shows. (Less than 35%) All other duties as assigned. Record daily activitiesPHYSICAL DEMANDS/WORK ENVIRONMENT
Capacity to work indoors in an office, laboratory, and/or manufacturing environment. Ability to work in a stationary position for prolonged periods of time. Capability to lift objects or equipment weighing up to 51 pounds with or without reasonable accommodation. Physical aptitude to use basic hand tools in a laboratory and/or manufacturing environment. Ability to travel and/or attend meetings domestic and internationally outside of normal business hoursMINIMUM REQUIREMENTS
Bachelor's degree in a mechanical, electrical, or technical engineering discipline, or the equivalent in appropriate education and experience as determined by management utilizing internal SMC career development criteria. Competent understanding of the product development process. Fluent understanding to apply project management principles, methodologies, and documentation. Competent understanding of CAE tools and results as applied to the product application process. Competent understanding of tolerance as it relates to design intent. Fluent understanding of common industrial processes and/or controls. Competent understanding of material and component options by application. Fluent understanding of schematics. Competent understanding of communication protocols. Fluent in conducting research using corporate resources. Expert at efficient use of time to effectively plan and execute multiple duties. Expert to utilize basic inspection equipment in a laboratory environment. (Calipers, micrometers, flow meter, voltmeter, oscilloscope, etc.) Fluent to utilize advanced inspection equipment in a laboratory environment. (microscopes, CMM, Contour/Roundness Measuring Instruments, etc.) Fluent ability to communicate utilizing corporate office software. Expert ability to take verbal and/or written direction on tasks, training, or departmental / company policies. Expert ability to communicate, in English, with internal and external customers tactfully and professionally. 8+ years (preferred) relevant work experience For internal use only:ENG001 Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id:
RTX1793f0Position Id:
72ef910148f458a92f02d802ab56b864 Posted 30+ days ago Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs SMC Lead Mechanical Product Support Engineer Noblesville, Indiana • Today PURPOSE This role is to provide mechanical application technical support for internal and external customers. This position requires creativity, innovation, product design knowledge, and product application evaluation and research. A successful candidate will be fluent in the aspects of design and problem-solving utilizing engineering first principles with an emphasis on system analysis, pneumatic solutions, and mentoring of resources.ESSENTIAL DUTIES
Interpret internal and external customer Full-time SMC Mechanical Product Support Engineer Noblesville, Indiana • Today PURPOSE This role is to provide mechanical application technical support for internal and external customers. This position requires creativity, innovation, product design knowledge, and product application evaluation and research. A successful candidate will be competent in the aspects of design and problem-solving utilizing engineering first principlesESSENTIAL DUTIES
Interpret internal and external customer requirements to meet desired outputs.Conduct technical application evaluations to i Full-time SMC Embedded Software Engineer Noblesville, Indiana • Today PURPOSE This role is to provide embedded software engineering solutions and documentation support within the organization. This position requires creativity, innovation, electronic product design capability, product evaluation, and research. A successful candidate will be competent in the aspects of design and problem-solving from engineering first principles
ESSENTIAL DUTIES
Interpret internal and external customer requirements to meet desired outputs.Conduct technical product evaluations to Full-time SMC Associate Engineer Noblesville, Indiana • Today PURPOSE This role is to provide technical support within the organization. Performs assigned tasks to support company goals. Much of the Associate's time will be spent producing output under the direction of an Engineer or Management in the form of tasks such as: test analysis, CAD models, drawings, reports, and other duties as requested.