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Support Engineer

Job

Sysmind, LLC

Dearborn, MI (In Person)

Full-Time

Posted 1 week ago (Updated 2 hours ago) • Actively hiring

Expires 6/8/2026

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Job Description

Job title:
Support Engineer Location:
Dearborn, MI, Hybrid (4 days)
Duration:
6 months
Skills:
EIS :
3
DEXPERIENCE Design and Engineering Codebeamer Experience Required:
6-8 Application Support & Operations Provide L2/L3 support for PTC Codebeamer ALM across production and non production environments Handle incident, problem, and change requests related to Codebeamer Perform root cause analysis and resolution for: Performance issues Configuration errors Workflow and permission issues Coordinate with PTC Support for product defects, hotfixes, and enhancements Configuration & Administration Integrations & Toolchain Support Monitoring, Reporting & SLA Management Strong hands‑on experience with PTC Codebeamer ALM Understanding of ALM concepts: Requirements Test management Defect tracking Traceability Experience with: Jira administration Git / GitHub Artifactory Working knowledge of Linux / Windows server environments
To Apply :
Send resume to
SYSMIND LLC
is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company. All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionally passing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

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