An Inside Sales Engineer provides technical expertise and phone support as part of a sales team. Provides support for sales presentations including technical information about scientific or advanced technology products. Responds to technical questions from customers or buyers. May assist with solving technical problems after products are purchased or installed.
Position Description & Responsibilities The Inside Sales Engineer's primary objective is to provide world-class customer service to clients and colleagues alike. Just as important as the technical and engineering capability required of this role is a positive attitude and willingness to go the extra mile to meet and exceed expectations.
Responsibilities include:
Coordinating with and supporting outside Account Managers on current and upcoming projects Reviewing equipment specifications and project documents provided by the Customer Assisting customer in writing equipment specifications Sizing and selecting process mechanical equipment to meet customers' needs and preparing quotes Aiding in the troubleshooting process of systems for outside Account Managers and Customers Establishing and maintaining close working relationships with OEM manufacturers and essential suppliers Building and maintaining close relationships with Customer Contacts at various levels within the organization•but primarily with Site Maintenance Technicians, Project Managers, Process Engineers, and third-party Consulting Engineers Designing, engineering, and drafting skidded process systems that will be fabricated and assembled at onsite PGE shop•including 2D and 3D modeling and simulation Generate bill of material for PGE fabricated systems and aide in procurement of key parts and equipment Liaise with shop personnel on skid and assembly design requirements for fabrication May be asked to compile manuals and instructions into consolidated operation manual for customer regarding PGE fabricated systems Collaborating with Upper Management and other Office Personnel on continuous improvement initiatives and ways to improve how we do business
Candidate Requirements and Qualifications Education:
Bachelor's Degree or higher in Engineering (Mechanical preferred but Industrial, Chemical, Electrical and Civil also considered) or other technical field from ABET accredited institution
Required Experience:
2+ years' experience in engineering, technical sales, or manufacturing environment (this can include cumulative co-op or internship experience) Proficient in Microsoft Office suite of application•especially Excel Experience/familiarity with AutoCAD/Solid Edge/Solidworks•we will train for proficiency, if needed Must understand and be familiar with system P&IDs Experience with design of chemical and water process systems Familiarity with positive-displacement and centrifugal pump operation Good understanding of engineering design process, best practices and industry standards Have a flexible and adaptable approach to problem solving Self-motivated with strong organizational, time management and interpersonal skills Ability to work well for long stretches without supervision and, at times, under stressful or high-pressure situations Willingness and ability to travel by airplane and auto up to 10% including 1-2 weeks per year for training at OEM factory sites Physical Demands and Environment Work primarily in an office environment with ability to transition into visits to industrial manufacturing facilities where it includes the presence of various chemicals, hot piping, pressurized vessels, steam production and use, industrial water and wastewater treatment, rotating mechanical equipment (pumps, motors, fans, blowers) and other machinery Be comfortable wearing proper PPE which includes bump cap or hard hat, steel toed shoes, safety glasses, and ear plugs Possess the ability to walk for long stretches, including multiple flights of stairs, climbing ladders, and passing under and over piping and/or equipment Safely lift loads of up to 50 lbs
Job Type:
Full-time Pay:
$65,000.00•$80,000.00 per year
Benefits:
401(k) 401(k) matching Dental insurance Disability insurance Flexible schedule Flexible spending account Health insurance Life insurance Paid time off Parental leave Tuition reimbursement Vision insurance Application Question(s): Do you have experience with Siemens Solid Edge CAD software?
Education:
Bachelor's (Required)
Experience:
Sales:
2 years (Preferred) Process engineering: 2 years (Preferred)