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Vertiv

Engineering Intern (Summer 2027)

Entry-Level JobVerifiedNo experience needed

Career Insights for Product Support Engineer

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What they do

A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.

$111,192 / year median in Ohio

-2% projected decline

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Job Description

We are seeking a motivated and detail-oriented Summer Intern currently pursuing a degree in Electrical or Mechanical Engineering to join our Sustaining Engineering team. This internship provides a hands-on opportunity to gain real-world experience in component analysis, product support, and engineering change management. The intern will assist in the evaluation of alternative components, support parts harvesting initiatives, and contribute to ongoing retrofit and obsolescence management projects.
Position Summary:
We are seeking a motivated and detail-oriented Summer Intern currently pursuing a degree in Electrical or Mechanical Engineering to join our Sustaining Engineering team. This internship provides a hands-on opportunity to gain real-world experience in component analysis, product support, and engineering change management. The intern will assist in the evaluation of alternative components, support parts harvesting initiatives, and contribute to ongoing retrofit and obsolescence management projects.
Key Responsibilities:
Assist engineers with the identification and evaluation of alternative components for legacy systems. Support the parts harvesting and recertification program by documenting findings and participating in hands-on component inspection. Help track and organize inventory data related to obsolete and replacement components. Support engineering tasks tied to the Growth Program , including (but not limited to): Kit design and structure development Initiating Change Orders (COs) and Bill of Materials (BOM) creation Engineering drawing preparation and testing assistance Prepare technical documentation, presentations, and reports under the guidance of senior engineers. Collaborate with cross-functional teams including supply chain, quality, and field service teams. Maintain engineering databases and tools used for part and product tracking.
Qualifications:
Currently enrolled in a Bachelor's program in Electrical or Mechanical Engineering . Strong interest in electronics, power systems, or mechanical component design. Basic understanding of PCBA components, mechanical parts, and engineering drawings is a plus. Good communication skills and willingness to learn in a fast-paced environment.
What You'll Gain:
Exposure to real engineering challenges and the product lifecycle process. Hands-on experience working with a technical team on meaningful projects. Mentorship and networking opportunities with experienced engineers and leadership. A chance to contribute to mission-critical systems supporting data centers and industrial applications. #LI-RB