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A.O. Smith

Support II- 2nd Shift

Entry-Level JobVerifiedNo experience needed

Career Insights for Product Support Engineer

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Based on Tennessee data

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What they do

A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.

$91,451 / year median in Tennessee

+12% projected growth

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Job Description

Support II- 2nd Shift A.O. Smith dental insurance, life insurance, tuition assistance United States, Tennessee, Lebanon 300 Maddox-Simpson Parkway (Show on map) Aug 17, 2026 Company / Location Information A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom. Primary Function Responsible for performing tasks involved in the production of Water Heaters in a safe and efficient manner. Operates, tends, stops, and cleans machines, assemble finished product, inspect work performed to ensure highest quality finished product. Responsibilities
Qualifications
Strong oral and written communication skills
Measurement/mathematical skills
Basic computer knowledge and ability to use electronic information.
Ability to work independently or on a team
Ability to multi-task and problem solve.
Education
High School Diploma or GED
Physical Requirements
We Offer Competitive compensation package and comprehensive benefits plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance. ADA Statement & EEO Statement In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Benefits

  • Financial Aid/Assistance
  • Health Insurance
  • Dental Insurance
  • Disability Insurance