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BryceTech
Training and Experimentation Lead
Career Insights for Product Support Engineer
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What they do
A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.
$113,618 / year median in Virginia
-0% projected decline
Job Description
Company DescriptionBryceTech is a trusted leader in complex technology domains, delivering data-driven solutions in aerospace, biosecurity, and defense. We specialize in systems engineering, advanced analytics, R D programs, and strategic advisory support. Our clients - including NASA, DoD, HHS, DHS, and other civil and national security agencies - rely on us to drive mission success and accelerate innovation.
BryceTech has been recognized in the Washington Technology Fast 50 ranking of top high-growth small businesses for five consecutive years and received a GovCon Contractor of the Year Award in 2025, underscoring our strong growth, competitive positioning, and excellence in federal contracting. With a proven track record of winning sought-after contracts, scaling high-performance teams, and executing on critical government missions, BryceTech presents a compelling opportunity for strategic partnerships in the GovCon space.
Job DescriptionBryceTech is seeking a Training and Experimentation SME to support a DoD client across a range of mission and client sets regarding CBRN and Force Protection capabilities. The employee will directly support the development of training design and development, experimentation planning and execution, and product support element integration. This position is supporting DoW Software Acquisition and Rapid Development programs utilizing current DOW best practices to include COTS, software pathway, agile development and human centric design.
The contractor shall develop and implement training analyses, plans, designs, and activities for the programsDirectly support the development of curriculum, along with technical mediaSupport the integration product support elements into the program's
Support experimentation and test and evaluation eventsScheduling, tracking and reporting of meetings and briefingsLiaise between multiple stakeholders to coordinate meetings, activities, and eventsParticipate and support execution of the eventsSupport decomposition and analysis of requirements to support program design/engineering activitiesAdvise and participate in cloud delivery plan and activities strategies for CBRN software systemsLead facilitation of meetings, table-top exercises, demonstrations, and other eventsQualificationsRequires a minimum SECRET level clearance15-20 years of relevant experience in supporting CBRN and/or logistic mission areas.
Candidates should possess experience in conducting training of CBRN software systems to warfightersCandidates should possess experience in experimentation of CBRN software systemsCandidate should possess a working knowledge of logistic and product support elementsCandidates should possess working knowledge of Microsoft Office with specific experience in Outlook, PowerPoint, and WordCandidate should be a superior writer, with the ability for critical thinking and clear communicationCandidate should demonstrate ability to problem solve and work effectively with a team in a fast-paced environmentAdditional InformationBryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.
All your information will be kept confidential according to EEO guidelines.
Job DescriptionBryceTech is seeking a Training and Experimentation SME to support a DoD client across a range of mission and client sets regarding CBRN and Force Protection capabilities. The employee will directly support the development of training design and development, experimentation planning and execution, and product support element integration. This position is supporting DoW Software Acquisition and Rapid Development programs utilizing current DOW best practices to include COTS, software pathway, agile development and human centric design.
Responsibilities:
The contractor shall use and apply Department of Defense Instruction for Product Support and Acquisition processes and relate them to the client's program.The contractor shall develop and implement training analyses, plans, designs, and activities for the programsDirectly support the development of curriculum, along with technical mediaSupport the integration product support elements into the program's
DEVSECOPS
process and pipeline and the capability itself. Support the software design drafting and review of operator manuals, technical bulletins, and other related documentation.Support experimentation and test and evaluation eventsScheduling, tracking and reporting of meetings and briefingsLiaise between multiple stakeholders to coordinate meetings, activities, and eventsParticipate and support execution of the eventsSupport decomposition and analysis of requirements to support program design/engineering activitiesAdvise and participate in cloud delivery plan and activities strategies for CBRN software systemsLead facilitation of meetings, table-top exercises, demonstrations, and other eventsQualificationsRequires a minimum SECRET level clearance15-20 years of relevant experience in supporting CBRN and/or logistic mission areas.
Candidates should possess experience in conducting training of CBRN software systems to warfightersCandidates should possess experience in experimentation of CBRN software systemsCandidate should possess a working knowledge of logistic and product support elementsCandidates should possess working knowledge of Microsoft Office with specific experience in Outlook, PowerPoint, and WordCandidate should be a superior writer, with the ability for critical thinking and clear communicationCandidate should demonstrate ability to problem solve and work effectively with a team in a fast-paced environmentAdditional InformationBryceTech offers a full range of benefits, including competitive salary, a comprehensive health plan including dental and vision coverage, company-paid life & disability insurance policies, 401(k) plan with company match, and an educational reimbursement program.
All your information will be kept confidential according to EEO guidelines.