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Product Review Engineer 3: 147883
Career Insights for Product Support Engineer
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Based on Washington data
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What they do
A Product Support Engineer develops expertise in company products and provides technical support to customers. Supports technology installations, upgrades and maintenance, analyzes and resolves customer problems and provides ongoing technical support to customers. May assist with training new users of a technology product; creates product documentation.
$108,138 / year median in Washington
+8% projected growth
Job Description
Product Review Engineer 3: 147883
Global Technical Services
- Moses Lake, Washington
CONTRACTOR
Posted 06/2026 Job Description Job Summary Applies engineering knowledge to assess and resolve product and process issues throughout the product lifecycle. Conducts root cause analysis and develops engineering dispositions for design nonconformances while supporting technical investigations and solution development. Collaborates with cross-functional teams to ensure compliance, support production and delivery activities, and maintain product safety and quality. Participates in repair activities, structural analysis, and continuous improvement efforts. Requirements Job DetailsFacility Type:
ManufacturingAircraft Worked:
CommercialJob Duration:
Not AvailableSchedule:
First Shift (7:00 AM - 3:30 PM)Tools:
Not RequiredPay Rate:
Not Available Education & Job Requirements- Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.
USA, ABET
accreditation is the preferred, although not required, accreditation standard.- Must be a U.S. Citizen. Professional Attributes
- Ability to work independently.
- Demonstrate leadership and willingness to guide others.
- Ability to communicate effectively and act decisively.
- Demonstrated resourcefulness and innovation. Preferred Skills
- Current or previous delivery center work experience.
- Experience with flight squawk resolution processes.
- In-depth knowledge of systems and functional test troubleshooting.
- Capable of communicating with customers and leading technical discussions.
- Familiarity with AFRS.
- Knowledge of drawing change processes (EQC, ELR, MCC, RR, MR, PRR). Job Duties & Functions
- Assess and resolve product and process issues across the product lifecycle.
- Conduct root cause analysis and develop dispositions for design nonconformances.
- Research technical, operational, and quality issues and develop interim and final engineering solutions.
- Identify, document, and analyze reported problems and communicate deviations impacting design intent and safety.
- Develop and implement product and process improvements.
- Support Integrated Product Teams (IPTs) and participate in design reviews.
- Represent engineering in build through post-production environments.
- Ensure supplier and build partner compliance with engineering standards.
- Develop customer correspondence for continued safe operation and maintenance.
- Participate in on-site repair teams and accident investigation support.
- Analyze damage repair or structural modification and determine appropriate jacking and shoring.
- Design interim structural repairs and conduct static strength analysis.
- Develop non-destructive test procedures, tools, and standards. Physical Requirements & Environment
- Occasional shop floor visits required.
- Ability to support off-shift, weekend, and overtime work as required. TeamGlobal Benefits
- Medical, Dental, Vision, 401 (k), and more!
- TG Rewards Program
- Employee Referral Program Job and company information not to be copied, shared, scraped, or otherwise disseminated without explicit consent of JSfirm, LLC.