Join ETC's R&D Rigging team and help ensure the quality and reliability of innovative rigging products used in venues around the world. As a Product Assurance Specialist , you'll perform product testing, identify and track defects, support product development efforts, and collaborate with engineers to deliver high-quality solutions. This role is ideal for someone with a technical background, strong troubleshooting skills, and an interest in theatrical systems and stage rigging. Knowledge of the entertainment industry and how technical products are used in live performance environments is a plus. Please contact Kennedy Kitelinger at kennedy.kitelinger@etcconnect.com or 608.824.5318 if you have questions about the position or application process

Representative Responsibilities:

Gain knowledge on a specific product(s) within a product family Develop Product Assurance Plans for a specific product(s) Analyzes test cases and provides regular progress reports Support the product development and maintenance release process through validation testing to assure the quality of the product Execute test scenarios to uncover product design defects Report product defects via defect tracking database, following defects to resolution Acquire and maintain test equipment Provide technical support to internal and external customers Perform assigned project tasks under the supervision of more senior-level Product Assurance Specialist Participates in the ISO on the job training With assistance provide task completion time estimates Become familiar with tools and applications utilized within R&D Become familiar with a specific Product family within R&D Learn department and corporate policies, procedures and plans Schedule and attend identified training classes Performs other duties as assigned Completes special projects and assignments in a positive and timely manner

Minimum Qualifications:

Technical Diploma or Associates Degree in Electronics with 0 - 3 years of job related experience or 4 years of comparable job experience Experience in a team environment Demonstrates basic written/verbal skills Listens/gives constructive feedback Good group interaction skills Participates as a team member, works effectively in a team environment Ability to follow directions and project plans Grasps technical concepts and asks for clarification and direction when needed Demonstrates basic troubleshooting skills Ability to execute pre-written Product Assurance programs for a given Product Understands and applies best practices for Product Assurance Ability to safely lift and carry materials weighing up to 50 pounds