Responsibilities:

Answer inbound calls and follow up on internet leads Build rapport with prospective customers and schedule showroom appointments Maintain relationships to drive repeat and referral business Keep vehicle listings current on online platforms Stay informed on inventory, promotions, and financing options Accurately complete and maintain customer records Participate in meetings and training sessions

Qualifications:

1-2 years of business development / BDC or phone center experience required Familiarity with Eleads or similar CRM systems preferred Strong computer, mobile, and social media skills Excellent phone communication and customer service skills Outgoing, self-motivated, and goal-oriented Professional appearance and demeanor Ability to work flexible hours, including some evenings and weekends

Benefits:

40-hour work week with two days off Paid vacation Competitive pay and benefits Growth and advancement opportunities Employee discounts on vehicles and service Full benefits: Medical, Dental, Vision, Life, Disability, and Accident Insurance 401(k) retirement plan Supportive and team-focused work environment Riverchase Kia is part of the Greenway Automotive Group—one of the most progressive, privately held dealership groups in the world, with locations across the U.S. and internationally. We are an Equal Opportunity Employer.

Job Type:

Full-time Benefits:

401(k) Dental insurance Employee assistance program Employee discount Health insurance Health savings account Referral program Vision insurance Application Question(s): Do you have BDC experience?

Experience:

Customer service: 1 year (Preferred)

Work Location:

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