Sales Coordinator

Do you thrive on connecting with people and making an impact while enjoying a competitive salary and benefits package? Do you like working in a fast paced, dynamic, and fun working environment? If you're nodding your head yes, we want to talk to you! Hotel Avail, a Tapestry Collection by Hilton is seeking a proactive, energetic, detail-oriented Sales Coordinator where you'll have the opportunity to showcase your sales skills and create exceptional customer experiences.

ABOUT US

At Hospitality America, winner of Top Workplaces USA, we provide comprehensive hospitality management services through a principled approach guided by our values, which we call

P.E.A.C.H.

Passionate

• Serving with heart and enthusiasm. Excellence
• Committed to excellence that drives results. Adaptable
• Adjust, adapt, and overcome challenges. Community
• Building collaborative communities that thrive. Humble
• Honest, transparent, and trustworthy in all we do.

They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. Join us and develop a team of your own, inspired to be their best.

WHAT YOU'LL DO

Support property sales team by greeting visitors, answering calls, processing lead information, handling reservations, researching billing inquiries, compiling reports, and maintaining files. Interact with group and business travel customers in person, via email, and over the phone to qualify potential customers. Communicate with group customers about their room block status, including entering rooming lists, monitoring pick up, and managing reservation changes. Assist with RFP responses, proposals, contracts, BEOs, and meeting arrangements. Support Director of Sales with reservation requests and group master account creation. Manage group files and ensure signed agreements are uploaded for all bookings. Maintain inventory and create printed/electronic collateral (coupons, flyers, marketing pieces). Participate in Sales Department meetings as well as collaboration meetings with department heads and front desk staff. Serve as the point of contact for meeting room setup and assist with catering and breakfast requests as needed.

EDUCATION AND EXPERIENCE

Hotel and sales experience a plus. Exceptional verbal and written communication skills. Ability to cultivate a productive team that embodies PEACH. Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to stand for prolonged periods of time. Must be able to lift up to 50 pounds. Must be able to navigate hotel premises, including stairs and service areas.

TRAVEL:

Less than 5%

AFFIRMATIVE ACTION/EEO STATEMENT

Hospitality America, LLC provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

ADDITIONAL INFORMATION

This job description is not intended to be all-inclusive. Employees may be required to perform other duties as assigned by management. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position. Employment with Hospitality America is "at-will," meaning either the employee or the company can terminate the employment relationship at any time, with or without cause or notice.