Inside Sales Representative Join the Dillmeier Glass Team! Are you a motivated, customer-focused professional who enjoys building relationships and helping customers find the right solutions? Do you thrive in a fast-paced environment where communication, organization, and attention to detail are key? If so, we'd love to have you join our team as an Inside Sales Representative ! About Dillmeier Glass Dillmeier Glass is a fourth-generation, family-owned glass fabrication company with a long-standing reputation for quality, reliability, and exceptional customer service. Operating from our 150,000-square-foot facility, we proudly fabricate glass products for customers across a variety of industries. Our success is built on strong customer relationships, teamwork, and doing the right thing. We value each employee's unique strengths and believe in rewarding hard work and dedication. Many of our team members have built long, successful careers with us because we foster a supportive, family-oriented workplace where employees are encouraged to grow and succeed. Responsibilities Develop and maintain strong relationships with new and existing customers. Respond promptly to customer inquiries by phone and email. Prepare accurate quotes, process sales orders, and follow up on customer requests. Collaborate with customers to identify product solutions that meet their needs. Maintain accuracy of order information, dimensions, pricing, and specifications. Coordinate with production, scheduling, and shipping departments to ensure timely order fulfillment. Track customer activity and maintain accurate customer records. Assist in identifying opportunities to increase sales and strengthen customer partnerships. Actively contribute to the company's sales growth by partnering with cross-functional teams to improve customer satisfaction, increase sales opportunities, and meet departmental objectives. Perform other sales and administrative duties as assigned. Qualifications Excellent verbal and written communication skills. 3 years previous inside sales, customer service, or account management experience required. Strong customer relationship and problem-solving skills. Proficiency with Microsoft Excel, Word, Outlook, and data entry. Analytical skills with attention to detail. Excellent organizational and time-management abilities. Ability to multitask and prioritize in a fast-paced environment. Self-motivated with a positive attitude and strong work ethic. Dependable, professional, and committed to providing exceptional customer service. Experience in the glass industry or manufacturing environment is a plus but not required. Knowledge of ERP systems Associates/Bachelors Degree a plus but not required. At Dillmeier Glass, our customers are at the heart of everything we do. If you're passionate about building lasting relationships and contributing to a team committed to excellence, we'd love to hear from you!
Pay:
From $17.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance