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MA
Mallard Auto Care
Sales Advisor
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Scorecard
Based on California data
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What they do
A Sales Advisor provides customers with information on company products or services, assists in selecting products, and completes sales orders. Handles customer phone calls and emails, or meets with customers in retail settings. Adds information to customer database.
$65,304 / year median in California
-9% projected decline
Job Description
Sales Advisor Mallard Auto Care Castro Valley, CA Job Details Full-time $20 - $27 an hour 1 day ago Benefits Paid training Employee discount Opportunities for advancement Qualifications Service writing Customer communication Teamwork Sales Driver's License Attention to detail Full Job Description Join the Team at Mallard Auto Care Mallard Auto Care is looking for a motivated, customer-focused Automotive Service Advisor to join our team in Castro Valley. If you enjoy helping people, thrive in a fast-paced environment, and have a passion for the automotive industry, we'd love to hear from you. As a Service Advisor, you'll be the bridge between our customers and technicians, ensuring every customer has a professional, transparent, and exceptional experience from check-in to vehicle pick-up. Responsibilities Greet customers and provide exceptional customer service Listen to customer concerns and accurately document vehicle symptoms Build repair estimates and explain recommended services in a clear, honest manner Communicate with technicians regarding vehicle status and repair needs Keep customers informed throughout the repair process Schedule appointments and manage daily workflow Review completed repairs with customers and process invoices Assist in maintaining a positive, organized, and team-oriented work environment Qualifications Previous automotive service advisor experience preferred Sales and customer service experience is a plus Excellent communication and interpersonal skills Strong organizational and multitasking abilities Comfortable using computers and shop management software Valid driver's license with a clean driving record Professional appearance and positive attitude Ability to work well under pressure while maintaining attention to detail What We Offer Competitive hourly pay based on experience Performance bonus opportunities Paid training and ongoing development Opportunities for career advancement Employee discounts Supportive team culture Why Mallard Auto Care? At Mallard Auto Care, integrity comes first. We believe in educating our customers, providing honest recommendations, and delivering high-quality repairs without pressure or gimmicks. We value teamwork, accountability, and creating an environment where both our employees and customers feel respected. If you're looking for a long-term career with a growing independent repair shop, we'd love to meet you. Apply today with your resume and let's talk about your future with Mallard Auto Care.