Sales Operation Specialist Newegg - 2.9 Diamond Bar, CA Job Details $23 - $26 an hour 8 hours ago Benefits Health insurance Dental insurance Vision insurance 401(k) matching Qualifications Customer communication Spreadsheets Managing projects Productivity software Cross-functional team management Cross-functional communication Full Job Description Enterprise Quote & Sales Support Support enterprise sales opportunities from initial quote through order fulfillment. Prepare and maintain customer quotations for server, storage, networking, and related solutions. Obtain vendor pricing, availability, and lead-time information. Research alternative components when requested parts are unavailable or have extended lead times. Maintain accurate cost, availability, and lead-time information. Track quote status and follow up on outstanding items. Assist sales and technical teams with BOM and configuration preparation. Identify potential cost, availability, and lead-time issues before quotes are presented to customers. Component Sourcing & Purchasing Coordination Source components required for CTO server and infrastructure projects. Work with vendors and distributors to obtain pricing and availability. Coordinate with internal buyers to initiate and manage purchase orders. Track purchase orders and expected delivery dates. Monitor component lead times and identify potential delays. Coordinate alternative sourcing when required. Maintain communication with vendors until required components are received. Inventory Transfer & ABS Production Coordination Coordinate inventory transfers from Newegg to ABS for enterprise production. Prepare transfer requirements based on approved customer configurations. Track the availability of all components required for a production order. Coordinate with ABS production teams to schedule builds. Monitor production readiness and completion. Identify component shortages and production blockers. Coordinate with internal teams to resolve issues and keep projects on schedule. Maintain accurate production and fulfillment status for sales and management. Customer & Order Administration Assist with enterprise customer onboarding. Coordinate Net Terms / credit application requirements. Process and track tax-exempt documentation. Manage customer POs and required supporting documentation. Coordinate customer-specific paperwork and requirements. Ensure required documentation is completed before orders move to the next stage. Maintain accurate records of customer orders and project status.

Cross-Functional Coordination Work closely with:

Enterprise Sales Server & Storage Engineering Purchasing / Buyers Warehouse ABS Production Finance Credit Tax Logistics Vendors and distributors Enterprise customers The position will be responsible for keeping all parties aligned on what is needed, who owns it, and when it needs to be completed. Order & Project Tracking Maintain accurate status for active enterprise opportunities and orders. Track BOM readiness, purchasing status, inventory transfers, production status, and expected delivery dates. Proactively identify risks to customer delivery dates. Escalate issues before they become customer-impacting problems. Provide regular status updates to the sales and management teams. Required 2+ years of experience in inside sales, sales operations, purchasing, order management, supply chain, or a related role. Strong organizational and follow-up skills. Ability to manage multiple projects and priorities simultaneously. Strong attention to detail. Excellent written and verbal communication skills. Proficiency with Microsoft Excel and Microsoft Office. Ability to work effectively across multiple departments. Ability to understand product configurations, BOMs, SKUs, quantities, pricing, and lead times. Preferred Experience with server, storage, networking, IT hardware, or enterprise technology products . Experience working with distributors such as TD SYNNEX, Ingram Micro, D&H, or similar vendors. Experience with purchasing and procurement processes. Experience working with ERP, CRM, inventory, or order-management systems. Experience with CTO/BTO hardware configurations. Understanding of enterprise customer requirements such as Net Terms, tax exemption, POs, and vendor onboarding. Experience coordinating manufacturing or assembly operations. We are seeking an Enterprise Sales Operations Specialist to support the growth of our Enterprise Business, with a focus on server, storage, networking, and other enterprise technology solutions. This position will serve as the operational bridge between Sales, Customers, Vendors, Purchasing, Warehouse, Finance, and ABS Production . The ideal candidate will be highly organized, detail-oriented, and comfortable managing multiple concurrent projects involving complex hardware configurations, component sourcing, purchasing, inventory transfers, production coordination, and customer documentation. This is a cross-functional role . The position will not be limited to traditional inside sales activities; it will own the day-to-day operational execution required to move an enterprise opportunity from quotation through sourcing, production, and fulfillment.

Mental Functions:

Decisions may affect a work unit or area within a department. May contribute to business and operational decisions that affect the department. This position performs a variety of routine duties within established policies and procedures or by referral to supervisor's guidelines.

Physical Functions:

Sitting required 90% of the time. Walking and standing required 5% of the time respectively. No heavy lifting required. Constant keyboarding and telephone usage. No Standard office equipment and Laptop Pay Transparency This job posting may span more than one job level. The base salary range for this position in Diamond Bar is $23 - $26 hourly. Additionally, Newegg offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, and generous time off for vacation and sick. To provide greater transparency to candidates, we share base pay ranges for all US-based job postings in California. We set standard base pay ranges for all roles based on function, level, and location. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed above. Standard office environment #L1-EZ1