Inside Sales

Position Summary:

We are seeking a detail-oriented and customer-focused Inside Sales Representative to support our sales operations and serve as a key liaison between customers, factories, and internal teams. This role is ideal for a proactive professional with strong organizational skills, experience in inside sales, and a background in inventory and order management within a manufacturing or similar environment.

Essential Job Functions & Responsibilities:

Manage order entry, delivery scheduling, and all aspects of order and shipping processes using internal systems (including sales orders, purchase orders, forecasts, and order updates). Communicate with factories regarding schedule changes, quantity adjustments, cancellations, and shipment issues. Support hub order processing and other related activities as assigned. Collaborate with factories, contract manufacturers, and customers to update and finalize weekly forecasts. Partner with internal sales teams and leadership to support business growth initiatives. Prepare and update quotations based on internal guidance. Respond to inquiries from customers, distributors, and internal stakeholders via phone, email, and CRM systems. Support distributor programs, including registration and quarterly stock rotation activities. Monitor and manage customer inventory levels. Generate and maintain weekly and monthly reports. Process and follow up on RMAs, including returns and shipment discrepancies. Address product-related customer inquiries. Maintain accurate records by registering new part numbers in CRM and order processing systems. Perform general clerical and administrative duties as needed. Duties and responsibilities may be added, modified, or changed at the company's discretion.

Education, Experience & Requirements:

Minimum of 3 years of inside sales experience (manufacturing or similar industry experience preferred). Strong inventory management skills, with the ability to interpret forecasts and plan accordingly. Experience with web-based ordering or ERP systems. Excellent customer service skills, both verbal and written. Self-motivated with the ability to work independently. Strong multitasking and prioritization skills. Team-oriented with a willingness to learn and adapt. Basic Excel skills required. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.