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HP
Hayward Pipe & Supply Co., Inc
Inside Sales and Customer Service Representative
Career Insights for Inside Sales Representative
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Scorecard
Based on California data
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What they do
An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.
$77,168 / year median in California
-6% projected decline
Job Description
Inside Sales Representative (B2B / B2G)
Location:
[Hayward, CA]Job Type:
Full-time Schedule:
Monday - Friday, 8:00 AM - 4:30 PM (Opening/Closing coverage required) About Us We are a growing small business with a tight-knit, well-trained team. We operate with an all-hands-on-deck mindset where everyone contributes to our shared success. If you have a strong entrepreneurial spirit, thrive in a dynamic environment, and are eager to learn every facet of a business, you will fit right in. Role Summary We are seeking a versatile, proactive Inside Sales Representative to drive our Business-to-Business (B2B) and Business-to-Government (B2G) sales. Your core focus will be generating quotes, following up on leads, and delivering exceptional customer service. Because we are a lean team, this role also offers hands-on operational exposure, ranging from purchasing to light warehouse support.Key Responsibilities Sales & Account Management:
Create, send, and systematically follow up on sales quotes for B2B and B2G clients.Customer Communication:
Promptly respond to incoming phone calls, emails, and website inquiries.Operations & Purchasing:
Submit vendor inquiries, negotiate materials pricing, and issue purchase orders.Facility Coverage:
Handle opening and/or closing procedures for the facility during standard business hours (M-F, 8:00 AM - 4:30 PM).Warehouse & Logistics Support:
Occasionally assist in the warehouse with inventory, staging, and material handling.Cross-Functional Support:
Adopt a "whatever it takes" attitude by stepping in to support other company functions whenever needed. Requirements Proven experience or strong aptitude in inside sales, customer service, or account management. Strong entrepreneurial drive, adaptability, and a proactive problem-solving mindset. Ability to lift up to 35 lbs regularly. Willingness to learn and operate a forklift (training provided). Excellent written and verbal communication skills. Strong organizational skills with close attention to detail. Benefits Competitive base pay plus performance incentives Paid time off (PTO) and paid holidays Comprehensive training and mentorship from experienced staff Clear growth potential within a fast-moving small businessPay:
$75,000.00 - $100,000.00 per yearBenefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have any experience reading blueprints? Do you have any experience with website creation or maintenance? Do you have a strong mechanical aptitude and a natural grasp of how mechanical components work together? Do you want to someday manage people or a company? Do you have any marketing experience with google ads, emails and social media posts?Work Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance