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Roku Air Conditioning And Heating

HVAC Inside Sales Representative Estimate Follow-Up

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What they do

An Inside Sales Representative represents and sells products or services on behalf of a company, selling primarily through phone or email contacts. Recruits new customers, presents information to demonstrate product value and persuade buyers, negotiates prices, confirms sales agreements, and works to meet company sales goals.

$77,168 / year median in California

-6% projected decline

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Job Description

Pay:
$18/hour + Uncapped Commission Roku Air Conditioning & Heating is looking for a highly motivated, sales-driven Inside Sales Representative to join our office team. We are looking for someone who enjoys providing great customer service, following up, overcoming objections, answering questions and closing deals. Our HVAC technicians meet with customers and provide estimates for repairs and new HVAC systems. Your job begins when the customer does not move forward immediately. You will take ownership of our open estimates, follow up with customers by phone and text, understand what is preventing them from moving forward, present available options and promotions. Responsibilities Call and text customers who received estimates from our technicians Follow up consistently on open and unsold estimates Close HVAC repair and replacement opportunities Identify and overcome customer concerns. Discuss pricing and available options with customers Discuss financing options Re-engage older estimates and lost opportunities Schedule customers once an estimate is approved Maintain detailed notes and follow-up activity in our CRM The ideal candidate is: Confident on the phone Competitive and motivated by hitting goals Persistent with follow-up Comfortable discussing jobs worth thousands of dollars Able to handle customers concerns professionally Organized and able to manage a large pipeline of estimates Comfortable making a high volume of outbound follow-up calls Professional and trustworthy when communicating with customers Previous experience in HVAC, home services, inside sales, automotive sales, phone sales, appointment setting is preferred. HVAC experience is a plus, but strong sales ability is more important. We can teach the right person our services, pricing structure, and HVAC terminology. Compensation $18 per hour + uncapped commission This position is designed for someone who wants their income to be tied to their performance. Strong closers will have the opportunity to earn significantly more through commission. Position Full-time In-office Hourly + commission Warm customer opportunities — no traditional cold calling Existing estimates and customers are provided
Pay:
From $18.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Dental Insurance