Entry-Level Inside Sales Representative Aircraft Covers Inc. Morgan Hill, CA Job Details Full-time From $26 an hour 6 days ago Benefits Paid training Commuter assistance Paid holidays Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Gym membership Qualifications Computer operation Safety protocol adherence Customer service Computer literacy Writing skills English Inside sales Aviation macOS Activity sales targets Computer skills Typing Achieving sales targets Grammar Experience Full Job Description Entry-Level Inside Sales Representative Position Overview At Aircraft Covers Inc., we specialize in creating, designing, and producing premium-quality protective aircraft covers and automotive sunshades, meticulously customized to meet our esteemed customers' unique needs and preferences. We are seeking a motivated, results-driven entry-level Inside Sales Representative to join our sales team. The Inside Sales Representative is responsible for, but not limited to, supporting the sales team by answering phone calls, emails, chat inquiries, developing and maintaining relationships, and acting as a liaison between customers and internal teams to address customer service issues with high customer satisfaction. Position Responsibilities Answer phone calls, emails, and chat inquiries from customers promptly and professionally. Become proficient in our product offerings to assist with customer inquiries. Take proactive steps to identify and address customer interests, concerns, and inquiries in a prompt and effective manner. Proficiently convey product features and benefits to prospective clients in a clear and concise manner. Build and maintain strong relationships with customers, understand their needs, and effectively communicate the value of our products. Maintain persistence and take proactive measures to follow up on quotes provided to customers diligently. Keep accurate and up-to-date notes of sales activities, including customer inquiries, complaints, comments, and actions taken. Collaborate with the sales team to strategize and attain sales goals and targets. Thoroughly examine and verify customer orders to ensure their accuracy and completeness. Collaborate with our internal teams (design, production, shipping, etc) to ensure order fulfillment. Provide feedback on sales activities, performance, and customer feedback to management. Additional Responsibilities Other duties as assigned by your supervisor(s). Required Qualifications & Expectations Must have a minimum of 2 years of experience in a sales role and demonstrate knowledge in sales and data gathering. Must have strong communication skills, including fluency in English, with excellent proficiency in verbal, written, and reading skills and abilities. Must possess a high level of professionalism when communicating with customers. Must demonstrate confidence, maintain a pleasant demeanor, and remain composed when handling high-pressure situations. Ability to thrive in a fast-paced, target-driven environment while maintaining high professionalism and integrity. Must have the ability to acquire in-depth knowledge of our products, ordering system, and production process, as well as demonstrate familiarity with various types of aircraft. Must have excellent organizational and time management skills to prioritize and manage multiple tasks effectively. Must demonstrate strong attention to detail by consistently asking questions and diligently inspecting work to ensure accuracy. Must have exceptional writing and typing skills with excellent grammar and spelling skills. Must possess computer and phone system literacy (e.g., Mac OS, Windows)

Additional Required Expectations Company Policy & Safety Awareness:

Must agree to our policies and ensure best safety practices. Must abide by the agreed-upon work schedule (Attendance and Punctuality).

Team & Communication Skills:

Strong interpersonal skills to collaborate and communicate effectively with other staff members. (Bilingual skills preferred: English and Spanish or Vietnamese)

Abilities and Quality of Work:

Attention to detail, asking questions, and inspecting work for accuracy. Lead /

Self-Led Skills:

Be self-motivated, take initiative, problem solve, have flexibility, and be willing to learn new tasks. Other Employment Information Employment Status At-Will Employment.

Trial Period:

Up to one month. Non-Exempt (hourly). Full Time (up to 40 hours per week). Nonseasonal position. Benefits Medical Insurance (employer pays 75% of premium). Group Life, Dental, and Vision Insurance. 3.5% 401K Matching Contribution (after 1 month). Flexible Spending Account. Commuter Benefits Program. Gym Membership. Paid Time Off (after one month). Holiday Pay (after 1 year). Pay

• From $26.00 per hour. Shift Schedule
• Monday to Friday from 8:00 AM to 4:30 PM. Reports To
• Inside Sales Lead and General Manager. Works With
• Sales, design, production, and shipping departments.

Pay:

From $26.00 per hour Expected hours: 40.0 per week

Benefits:

Paid training Application Question(s): Do you have experience in the aviation industry? Please describe your aviation experience and your familiarity with different aircraft makes and models. Please provide a brief overview of your experience in Inside Sales or Customer Service.

Experience:

Inside sales: 2 years (Preferred)

Work Location:

In person