A Sales Consultant promotes and sells products or services on behalf of a company, and develops strategies to increase sales. Recruits new clients and builds relationships with customers, vendors and suppliers. Works with company sales staff to increase product knowledge and develop marketing strategies. May travel to meet with clients, generate new sales and maintain contact with customers.
Front of House / Sales & Customer Experience Technology + Sales + Customer Experience uBreakiFix is looking for a sharp, professional, and highly motivated Technology Sales Consultant to join our team. This is not a traditional cashier or front-desk position. You will be the first person our customers interact with and will be responsible for understanding their technology problems, recommending solutions, managing customer communication, and helping drive store revenue. We offer a strong commission structure for employees who can combine excellent customer service with consistent sales performance . We are not looking for high-pressure salespeople. We are looking for individuals who can listen, think, communicate clearly, build trust, and confidently recommend solutions that make sense for the customer. What You'll Do Greet customers and identify their technology and repair needs Ask the right questions to properly understand customer concerns Explain repair options, services, pricing, and expectations clearly Recommend protection plans, accessories, and technology services Consistently work toward individual and store sales goals Call and follow up with customer leads Convert incoming leads into store visits and sales opportunities Provide customers with proactive repair updates Answer incoming phone calls professionally Handle customer concerns and difficult situations with professionalism Create accurate and detailed work orders Maintain accurate customer notes and repair documentation Coordinate with repair technicians regarding repair status and timelines Maintain an organized, clean, and professional front-of-house environment Assist with inventory, receiving, and general store operations High Commission Opportunity This position is designed for people who want their performance to affect their paycheck. In addition to hourly pay, qualifying employees have opportunities to earn additional commission and incentives through: Technology protection plan sales Accessory sales Technology services Customer experience performance 5-star customer reviews Store performance The stronger your customer service and sales performance, the greater your earning potential. The Candidate We're Looking For We are looking for someone who is: Professional. You will represent our company in front of customers every day. Articulate. You should be able to explain technology and services in a way customers can easily understand. Sales-driven. You should be comfortable asking for the sale and working toward measurable goals. Customer-focused. Making a sale should never come at the expense of the customer experience. Organized. You will manage leads, calls, work orders, repair updates, and multiple customers throughout the day. Quick to learn. Our business involves technology, repair procedures, warranties, insurance programs, and multiple systems. Accountable. We expect employees to take ownership of their responsibilities and follow through without constant supervision. Preferred Background We are especially interested in candidates with experience in: Wireless sales Technology sales Consumer electronics Apple or Best Buy-style retail environments Verizon, AT&T, T-Mobile, or similar wireless environments Commission-based retail sales Customer service Hospitality Account management Inside sales Technology knowledge is helpful, but you do not need to be a repair technician. What We Don't Want This position may not be the right fit if you: Are uncomfortable talking to customers Prefer working with minimal customer interaction Dislike sales goals or performance metrics Struggle with multitasking and organization Use aggressive or high-pressure sales tactics Have difficulty receiving coaching or feedback Training & Career Development We provide training on: Our products and services Technology protection programs Customer intake and work-order systems Lead management Sales processes Customer communication Electronics and repair terminology Employees also work in an environment connected with major technology brands including Samsung, Google, Dell, and Microsoft. Growth Opportunities Strong performers may have opportunities to advance into: Senior Sales / FOH Lead Assistant Store Manager Store Manager Multi-store leadership positions We promote based on performance, reliability, leadership, and the ability to produce results. Apply Today If you're confident talking with people, comfortable with technology, motivated by commission, and know how to sell without sacrificing customer service, we'd like to meet you. When applying, tell us about a time you turned a customer interaction into a successful sale while still providing an excellent customer experience.
Pay:
From $20.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Health insurance Vision insurance
