Sales Representative Casapro US Holdings Inc. Stockton, CA Job Details Full-time From $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Merchandising Retail merchandising procedures Team development Merchandising display arrangement Full Job Description Overview The Sales Representative leads the front-end experience and ensures that the CasaPro sales floor delivers on The Big 3: Excellent Customer Service, In Stock, and Ready to Shop. They coach associates in project selling, customer engagement, and execution of the

S.H.I.N.E.

service standard, while managing daily sales priorities and showroom readiness. Responsibilities Deliver excellent customer service by following the Company's

S.H.I.N.E.

service model: Seek the customer, Honor their time, Introduce yourself, Navigate needs, and Exceed expectations. Assist customers, including contractors, DIYers, and DIFM customers, with product selection and consultative selling support. Maintain a clean, organized, well-stocked, and customer-ready showroom at all times. Support the team in resolving customer concerns in a timely and professional manner. Learn and follow the Company's customer service, product knowledge, and visual merchandising standards. Support daily showroom operations and contribute to a consistent customer experience. Coordinate with warehouse and store teams regarding product availability, customer pickups, and delivery scheduling. Communicate effectively with the Store Manager and team members regarding customer needs and store priorities. Participate in team training, meetings, and ongoing development opportunities. Perform additional duties as assigned by management. Qualifications Minimum 2 years of retail or home improvement sales experience Strong interpersonal and communication skills Ability to read floorplans and understand basic remodeling concepts (preferred) Ability to speak Chinese (preferred) Proficient in 2020 Design software (preferred) Expectations Deliver a welcoming, high-energy showroom experience aligned with CasaPro values Drive a culture of proactive selling and customer project support Serve as an on-floor leader who leads by example and keeps the team motivated Uphold visual, product, and service standards daily Conpensation Structure Base Salary + Sales Commission +

Bonus Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person